CD/DVD Drive not working  


  1. Katifer
    Posts : 1
    Windows 7 x64
       New #1

    CD/DVD Drive not working


    I just noticed this today when trying to burn a CD in iTunes. I've since looked on Device manager, and I get this message on the CD ROM tab:
    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

    I have a Dell laptop running Windows 7

    Any idea how this can be fixed or is there no chance? Many Thanks for any help
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  3. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #2

    Hi and Welcome to Windows 7 Forums Have you tried rebooting your laptop ? If that does not work uninstall your cd/dvd player shut down and restart your laptop , hope this helps.
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