BIOS Update for Acer Aspire 7720 running windows 7

Crazyedd

New member
Local time
6:46 PM
Messages
16
I'm wondering if I should get the BIOS update from Acer for my laptop.
I've been having some audio stutter issues that seem to be fixed by disabling the LAN from 'device manager' (a pretty common problem and solution, apparently).

I just wonder if getting a BIOS update will make my computer more stable, because I don't want to have to keep disabling my LAN just to stop audio stutter and, in some cases, spikes in the CPU usage.
Is it safe to update my BIOS? Would I need to back-up any data before I do it?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bitIntel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz3.00 GBGeForce 9300m G 256mb
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 7720
OS
Microsoft Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz
Motherboard
Acer Poyang
Memory
3.00 GB
Graphics Card(s)
GeForce 9300m G 256mb
Sound Card
High Definition Audio Device
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD3200BEVT-22ZCT0 ATA Device
Crazyedd, BIOS updates usually list info on what the update fixes. If it states that it can fix your audio issue then you should do it. If not, update your complete specs, using the link under my sig, and post in the sound and audio thread and a member will help you. Also make sure your drivers are up to date.
 

My Computer My Computer

At a glance

Windows 10 Pro X64Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo8.00 GB DDR3 1600MhzMSI Gaming X GTX 1070
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dude Build
OS
Windows 10 Pro X64
CPU
Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo
Motherboard
MSI Z77A-G45 Gaming
Memory
8.00 GB DDR3 1600Mhz
Graphics Card(s)
MSI Gaming X GTX 1070
Sound Card
Realtek High Definition
Monitor(s) Displays
Dell S23O9W, HP L1710
Screen Resolution
DELL-1920 x 1080 HP-1280 x1024
Hard Drives
Crucial m4 256 SSD, WD 7200RPM 500GB WD 1TB
PSU
Seasonic X650 GOLD
Case
Zalman Z12
Cooling
Antec Kuhler 920
Keyboard
Logitech
Mouse
MSI DS100 Interceptor
Internet Speed
50 down and 5 up
Antivirus
MSE
Browser
Chrome, IE 11
Other Info
Logitech X-620 Speakers
Yes I wouldn't update your BIOS if there is no need to. Like they say if it's not broke don't fix it :)
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel Core 2 Duo E6550 @2.33GHz4GB DDR"NVIDIA GeForce 8600 GS
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell / Lenovo g550
OS
Windows 7 Ultimate 64-bit
CPU
Intel Core 2 Duo E6550 @2.33GHz
Motherboard
foxconn g33m02
Memory
4GB DDR"
Graphics Card(s)
NVIDIA GeForce 8600 GS
Hard Drives
HDD 1 = 150GB
HDD 2 = 1.5TB
PSU
450W
Cooling
Stock fan
Internet Speed
12Mb
Antivirus
AVG Internet Security
Your bios would have nothing to do with that problem. If you`re not careful you could ruin the bios, proceed with caution.

Check what bios version you have now, then go to the website and see what the latest version is and what updates it has. If you don`t need them, I`d leave your bios alone.
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
To check what bios version you have run the command below


Open up command prompt by clicking on :orb: type CMD inside Search programs and files . Press [ENTER]

In command prompt enter the following

Code:
systeminfo | find "BIOS Version:"

   Note

The | pipe symbol can be found using SHIFT + \ (just above the [ENTER] key)
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Check that you have the latest drivers for your audio and lan before you do anything.
As has been said do not update the BIOS unless it has been stated that the update fixes the problem.
Does this problem happen all the time? Does it only happen when on battery power?
 

My Computer My Computer

At a glance

Windows 7 64bit home premiumI5 3570K4 x 4GB Crucial Ballistix Sport DDR3 1600 MhzGigabyte Geforce 660 TI
Computer Manufacturer/Model Number
Self built
OS
Windows 7 64bit home premium
CPU
I5 3570K
Motherboard
Gigabyte Z77-DS3H
Memory
4 x 4GB Crucial Ballistix Sport DDR3 1600 Mhz
Graphics Card(s)
Gigabyte Geforce 660 TI
Sound Card
creative x-fi
Monitor(s) Displays
Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescr
Screen Resolution
Both 1680 x 1050
Hard Drives
2 x 500G HD (SATA) 1 x 2 TB USB
PSU
Corsair HX 620W ATX2.2 Modular SLI Complient PSU
Case
Antec 900 Ultimate Gaming Case
Cooling
3xfront 1xside 1xrear blue fan, 1 200mm blue top fan 1
Keyboard
Trust ds-3200 Wireless keyboard and mouse
Mouse
Trust ds-3200 Wireless keyboard and mouse
Internet Speed
288 / 4000
Other Info
Creative Inspire 7.1 T7900 Speakers
Trust Graphics Tablet
I think the audio stutter is his problem. He stated he disabling his lan seems to fix it. I'm trying to figure that part out. Yes roy69, we were posting at the same time.
 

My Computer My Computer

At a glance

Windows 10 Pro X64Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo8.00 GB DDR3 1600MhzMSI Gaming X GTX 1070
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dude Build
OS
Windows 10 Pro X64
CPU
Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo
Motherboard
MSI Z77A-G45 Gaming
Memory
8.00 GB DDR3 1600Mhz
Graphics Card(s)
MSI Gaming X GTX 1070
Sound Card
Realtek High Definition
Monitor(s) Displays
Dell S23O9W, HP L1710
Screen Resolution
DELL-1920 x 1080 HP-1280 x1024
Hard Drives
Crucial m4 256 SSD, WD 7200RPM 500GB WD 1TB
PSU
Seasonic X650 GOLD
Case
Zalman Z12
Cooling
Antec Kuhler 920
Keyboard
Logitech
Mouse
MSI DS100 Interceptor
Internet Speed
50 down and 5 up
Antivirus
MSE
Browser
Chrome, IE 11
Other Info
Logitech X-620 Speakers
Apparently disabling the LAN to fix the audio stutter is a pretty common 'remedy.'
But I wonder if there's another way to fix it.

This only started a few days ago. I had it a few years ago quite badly, but it came back all of a sudden.
I'm wondering if cleaning my fan may help (it runs at 55-60C when using the internet and sometimes reaches 70 when gaming). I've opened it up and cleaned it by hand, but I need to get some compressed air to blow out some dust in areas that I just can't reach (such as where the fan spins on).
I'm doubting it could be a virus, considering I have a paid-for version of Malwarebytes, and it seems to do that job okay.

Should I still post my specs?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bitIntel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz3.00 GBGeForce 9300m G 256mb
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 7720
OS
Microsoft Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz
Motherboard
Acer Poyang
Memory
3.00 GB
Graphics Card(s)
GeForce 9300m G 256mb
Sound Card
High Definition Audio Device
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD3200BEVT-22ZCT0 ATA Device
Yes, clean it good and post your full specs.
 

My Computer My Computer

At a glance

Windows 10 Pro X64Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo8.00 GB DDR3 1600MhzMSI Gaming X GTX 1070
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dude Build
OS
Windows 10 Pro X64
CPU
Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo
Motherboard
MSI Z77A-G45 Gaming
Memory
8.00 GB DDR3 1600Mhz
Graphics Card(s)
MSI Gaming X GTX 1070
Sound Card
Realtek High Definition
Monitor(s) Displays
Dell S23O9W, HP L1710
Screen Resolution
DELL-1920 x 1080 HP-1280 x1024
Hard Drives
Crucial m4 256 SSD, WD 7200RPM 500GB WD 1TB
PSU
Seasonic X650 GOLD
Case
Zalman Z12
Cooling
Antec Kuhler 920
Keyboard
Logitech
Mouse
MSI DS100 Interceptor
Internet Speed
50 down and 5 up
Antivirus
MSE
Browser
Chrome, IE 11
Other Info
Logitech X-620 Speakers
Crazy run the tool below


Download



Double click the dds icon to run the tool.
Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt
Save two logs onto your desktop and upload them with your reply
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
View attachment dds.txt

View attachment attach.zip
I'm sure this is something to do with my ethernet port, because if I so much as nudge the ethernet jack, it causes the sound to stutter.

The thing is, I didn't have this problem with the cable until recently...
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bitIntel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz3.00 GBGeForce 9300m G 256mb
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 7720
OS
Microsoft Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz
Motherboard
Acer Poyang
Memory
3.00 GB
Graphics Card(s)
GeForce 9300m G 256mb
Sound Card
High Definition Audio Device
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD3200BEVT-22ZCT0 ATA Device
Remove Spybot . That program causes more problems than it fixes .
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I think I had spybot at one point to help me remove a rootkit on my computer.
Other than that, I don't use it. So, not a big deal getting rid of it.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bitIntel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz3.00 GBGeForce 9300m G 256mb
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 7720
OS
Microsoft Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz
Motherboard
Acer Poyang
Memory
3.00 GB
Graphics Card(s)
GeForce 9300m G 256mb
Sound Card
High Definition Audio Device
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD3200BEVT-22ZCT0 ATA Device
Lets download AdwCleaner


Download



:ar: Save to the Desktop

:ar: Right-click on adwcleaner.exe and choose Run as administrator

:ar: Click the Search button

:ar: Upload the AdwCleaner[Sn].txt in your reply.

   Note
The log file is at C:\AdwCleaner[Sn].txt
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bitIntel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz3.00 GBGeForce 9300m G 256mb
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 7720
OS
Microsoft Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz
Motherboard
Acer Poyang
Memory
3.00 GB
Graphics Card(s)
GeForce 9300m G 256mb
Sound Card
High Definition Audio Device
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD3200BEVT-22ZCT0 ATA Device
Crazyedd

Run the Delete

:ar: Close all open programs.
:ar: To run the program, right-click AdwCleaner.exe and select "Run as Administrator
:ar: Click on Delete and confirm the prompt.
:ar: After it finishes, the computer is restarted.

Upload the log saved at C:\AdwCleaner[S1].txt
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bitIntel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz3.00 GBGeForce 9300m G 256mb
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 7720
OS
Microsoft Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz
Motherboard
Acer Poyang
Memory
3.00 GB
Graphics Card(s)
GeForce 9300m G 256mb
Sound Card
High Definition Audio Device
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD3200BEVT-22ZCT0 ATA Device
Crazyedd

How's the computer running after you ran the DELETE option inside AdwCleaner?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
It's running a little better, but I still get the sound stuttering issue.
I think it's just something that can't be fixed, may be a hardware problem.

I'm wondering if this may be something worth complaining about to the manufacturer, because it used to happen when I first bought this computer, but then it stopped, and now it's back...
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bitIntel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz3.00 GBGeForce 9300m G 256mb
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 7720
OS
Microsoft Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz
Motherboard
Acer Poyang
Memory
3.00 GB
Graphics Card(s)
GeForce 9300m G 256mb
Sound Card
High Definition Audio Device
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD3200BEVT-22ZCT0 ATA Device
What is the manufacture of the external sound card
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
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