Intel Management Engine Interface, This device cannot start. (Code 10)  


  1. Posts : 14
    Windows 7 Ultimate x64
       #1

    Intel Management Engine Interface, This device cannot start. (Code 10)


    Description
    Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10.

    Problem signature
    Problem Event Name: PnPDeviceProblemCode
    Architecture: x64
    Hardware Id: PCI\VEN_8086&DEV_3B64&SUBSYS_3B641458&REV_06
    Setup class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
    PnP problem code: 0000000A
    Driver name: HECIx64.sys
    Driver version: 6.0.0.1179
    Driver date: 09-17-2009
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Files that help describe the problem
    DMI6AE2.tmp.log.xml


    oem5.inf





    Please help.
    Thank You
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #2

    Try this driver


    Download

      My Computer


  3. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #3

    installed them, but still the same problem.
    Also, my CPU has been acting weirdly.
    When I start the CPU, it doesn't starts properly since last 3 days.
    It starts, then after 2 seconds it gets turn off.... the same happens for a while.


    I think and I hope these two problems are not related.
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #4

    Is this a new build ? Check for fan spins . Could be overheating if the PC shuts down automatically
      My Computer


  5. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #5

    no, it's been about 3 years now.



    The PC doesn't shuts down automatically. It creates problem in the beginning when I'm starting the PC.

    Today, in the morning, I started the PC and after 2-3 seconds it gets turn off, then it got turned on automatically, then again the same thing happened twice but this time the PC managed to reach desktop.

    I'm sorry I really don't have much info about computers.
      My Computer


  6. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #6

    ....
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #7

    Did you try cleaning the PC with air spray ?
      My Computer


  8. Posts : 5,915
    Windows 10 Pro X64
       #8

    Try using the driver from your motherboard site downloads. Also review the bios updates to see if one is applicable, I.E. an Intel Management Firmware update.
    Last edited by Dude; 04 May 2013 at 15:27.
      My Computer


  9. Posts : 49
    windows 7 pro 64 bit
       #9

    The intel management Technolgy will not work with Windows7--it is not ab driver issue
      My Computer


 

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