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Windows 7: Canon Digital Cameras - USB Drivers Do Not Work Through Reboots

30 May 2013   #31
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Quote   Quote: Originally Posted by mitchell65 View Post
Hi Jimbo
Just out of interest, how do you transfer the images from the cameras to the PC?
The user uses Windows Explorer to Copy/Paste to a network share. Once they verify they are there they delete the pictures off the camera. Super simple for the users. -WS


My System SpecsSystem Spec
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30 May 2013   #32
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Quote   Quote: Originally Posted by jimbo45 View Post
Hi there
I have 3 decent Canon Pro DSLR's and have no problem with them either on Windows 7 or Windows 8.
(I do quite a few photo gigs at a pro level --more and more now as I'm virtually retired from Engineering / Computer projects now).

If I had my time over again - while I enjoyed what I did I think looking back I would have loved to have been a full time PRO shooter. !!! I find it's great now I have more time and the modern equipment brings back the PHOTOGRAPHY to the shooter again without having to worry too much about the technical issues. You can spend your time in creating and composing the shot which is what you are paid for.

PRO shooting is as far away from snapping with mobile phone cameras as you can imagine --and it's huge fun too).

Could you state the model(s) of the Canon camera(s) that are giving the problem.

Mine are EOS 5d MK II (Didn't think upgrade to MK III was worth the extra)
EOS 1D MK IV (two copies).

Can't afford (yet) the fabulous 1D X (well when I win the lottery !!).

None of these have any problem -- and I shoot tethered a lot of the time too.

For my remote handling I use this product - very good indeed. BTW it lists all the drivers etc for a HUGE range of Canon DSLR's. Canon's Software is usually TERRIBLE (Photoshop etc far better even for RAW processing). I love their cameras but HATE the software. !!!!

DSLR Remote Pro - Remote Control/Tethered Operation of Canon EOS-1Ds Mark III, EOS-1D Mark IV, EOS-1D Mark III, EOS-1Ds Mark II, EOS-1D Mark II, 5D, 30D, 400D, DIGITAL REBEL XTi, 20D, 30D, 40D, EOS-1D, EOS-1DS, 10D, 350D, DIGITAL REBEL XT, Kiss Digit

Cheers
jimbo
Current testing Camera is: Canon A580
My System SpecsSystem Spec
30 May 2013   #33
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by WindowsStar View Post
Quote   Quote: Originally Posted by mitchell65 View Post
WindowsStar
Have you tried the "chnge the communication parameter from "PC" to "print/PTP" idea?
Update: Cannot find these settings on the 2 Canons I have in the office. So there effectively no testing this idea.
Can you go fom Menu to Communications? It's in there somewhere, I think!
My System SpecsSystem Spec
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30 May 2013   #34
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Updates: We now have a brand new Canon PowerShot SX50 HS for testing. Bad news it does the same thing.

Loaded the Canon software for both cameras, no drivers seem to be installed and does not fix the problem. <== Thanks for the idea. -WS
My System SpecsSystem Spec
30 May 2013   #35
josearedux

Windows 7 Home Premium 64bit
 
 

OP When you recently tested the machine with 7 and Office 2010 did you test for the issue before it was joined to the domain?
My System SpecsSystem Spec
30 May 2013   #36
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Quote   Quote: Originally Posted by mitchell65 View Post
Quote   Quote: Originally Posted by WindowsStar View Post
Quote   Quote: Originally Posted by mitchell65 View Post
WindowsStar
Have you tried the "chnge the communication parameter from "PC" to "print/PTP" idea?
Update: Cannot find these settings on the 2 Canons I have in the office. So there effectively no testing this idea.
Can you go fom Menu to Communications? It's in there somewhere, I think!
Here is a screenshot, the only place you can change anything is on the wrench and hammer in ORANGE. Nothing about communications.

http://i.i.com.com/cnwk.1d/sc/32826174-2-440-BK-2.jpg
My System SpecsSystem Spec
30 May 2013   #37
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Quote   Quote: Originally Posted by Josea View Post
OP When you recently tested the machine with 7 and Office 2010 did you test for the issue before it was joined to the domain?
No, because on the domain is the only way a machine would be deployed. We don't have machines that are off the domain for end users. Testing it that way might answer some questions, (i.e. domain policy issues or some unknown restrictions {but all other USB devices are working}). Without removing or using a computer that is not on the domain is easily tested two "computer on domain" tests. #1 Log on as Local Administrator and/or #2 Turn UAC off. Typically those can tell you if you have a policy or domain problem. If we get desperate I can do that kind of test, but even if it worked I could not deploy the machine and would still have to come up with a fix. I am keeping this one as a test after we try all the other suggestions. Thanks for the idea. -WS
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30 May 2013   #38
josearedux

Windows 7 Home Premium 64bit
 
 

On page 251 of the manual for the latest camera there is a suggestion about reducing the "speed" ???
My System SpecsSystem Spec
30 May 2013   #39
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Quote   Quote: Originally Posted by Josea View Post
On page 251 of the manual for the latest camera there is a suggestion about reducing the "speed" ???
Humm, I would have to find that on-line, I am sure the user has lost the manual long ago. <GRIN>
My System SpecsSystem Spec
30 May 2013   #40
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

@Josea

I am not able to reply to your PMs.

So, thanks for the clarification in your PM. I guess I am over the whole camera thing. My phone has 8mp camera and is always with me so who really needs a camera. I guess I understand SLR cameras but I don't want to pay that kind of money. I guess I am not a picture kind of person anymore.
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 Canon Digital Cameras - USB Drivers Do Not Work Through Reboots




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