ricoh networked printer drivers not available for win 7 pro - help  

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  1. ascomputers
    Posts : 196
    Windows 7 Professional / Windows 8 Pro
    Thread Starter
       New #11

    no worries maxie... appreciate the help.

    i'm getting exactly the same issue from the Ricoh site downloads so might have to give support a call to find out what the issue is.
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  3. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #12

    Its strange that is shows as an Exe file download ..... Has to be one some where
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  4. ascomputers
    Posts : 196
    Windows 7 Professional / Windows 8 Pro
    Thread Starter
       New #13

    yep. it downloads as an .exe and extracts the data but no .exe file in the download extraction.

    i'm going to call Ricoh tomorrow and have a chat with them.

    thanks for your comments
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  6. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #14

    No worries .... Yes give them a call and say to them that you have been pleased with the Printer up to now ..... And you might consider purchasing it once the Lease is up ..... If that is an option ... That way you might find they will be more helpful .... If not you can always state that you wont be renewing the Lease .
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  7. ascomputers
    Posts : 196
    Windows 7 Professional / Windows 8 Pro
    Thread Starter
       New #15

    problem resolved.

    installed the printer using local and TCP/IP option. added I.P address of the printer and then selected have disk option installing the drivers on the printer.

    If your installing a printer on a home network then an .exe file will be present but if you are installing on a network or LAN using I.P addresses then this is not the case.

    just to say thanks for all the input.

    regards
    andrew
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  8. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #16

    Glad you got it sorted .... Thanks for reporting back your solution .... I am sure it will help other Members in the future.
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