Fresh Window 7 Ultimate Installation but no available connections  

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  1. Posts : 8
    Windows Vista x32 Bit
       #1

    Fresh Window 7 Ultimate Installation but no available connections


    Good day everyone!

    My friend installed a Fresh Copy Of Windows 7 and everything was very successful but something bad happened. When he attempted to connect to his internet/wifi, this came up "No Internet Connection Is Available". After that he open up the device manager, and found

    NETWORK ADAPTERS
    |- Bluetooth Device (Personal Area Network)
    |- Bluetooth Device (RFCOMM Protocol TDI)

    OTHER DEVICES
    |- Ethernet Controller
    |- Network Controller
    |- SM Bus Controller
    |- Universal Serial Bus (USB) Controller
    |- USB 2.0 CRW


    Note: All of the devices under "OTHER DEVICES" have a yellow exclamation mark

    Here are some important information about my friend's computer
    - Model Number: Notebook NP355E4X
    - Previous Windows Installed: Window 8 consumer preview
    - Hard Drive: 320GB S-ATAII Hard Drive (5,400RPM)
    - Graphics: AMD Radeon™ HD 7310 Graphics
    - ISP: Belkin

    Can anyone please help! I am really helpless....
      My Computer


  2. Posts : 6,075
    Windows 7 Professional 64 bit
       #2

    He will need to download all the drivers from the laptop manufacturers website on another pc, then put them on a usb or CD and install them onto the laptop.

    Paul
      My Computer


  3. Posts : 8
    Windows Vista x32 Bit
    Thread Starter
       #3

    Thanks for your reply but
    I've went to samsung website but sadly, there is no driver downloads except a SW update which claim to install drivers automatically
      My Computer


  4. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #4

    firwer123 said:
    Thanks for your reply but
    I've went to samsung website but sadly, there is no driver downloads except a SW update which claim to install drivers automatically
    Hi firwer, Welcome to the forums, Did you actually try the SWupdater ? This would have found the drivers (most likely to be the chipset driver) for him ,Also did you try right clicking on the problem devices and selecting "update driver" Windows will then search for a driver for you :)
      My Computer


  5. Posts : 6,075
    Windows 7 Professional 64 bit
       #5

    I found a list of drivers, but unfortunately for some bizarre reason does not say which is which.

    Download Samsung NP355E4X drivers for Windows 7/XP, firmware
      My Computer


  6. Posts : 8
    Windows Vista x32 Bit
    Thread Starter
       #6

    WOW! I am very amaze to see people helping me out in such a short time thats really very impressive

    But back to the topic, the swupdater is great but i am not sure does it require internet.....and also,thanks for the driver list provided but i am not sure which driver to choose from..

    By the way my friend don't have internet access
      My Computer


  7. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #7

    paulpicks21 said:
    I found a list of drivers, but unfortunately for some bizarre reason does not say which is which.

    Download Samsung NP355E4X drivers for Windows 7/XP, firmware
    Good find Paul, When you start the download it does tell you the file name Bluetooth_7.4.0.126.ZIP for Samsung NP355E4X

    this one is for the bluetooth :)
      My Computer


  8. Posts : 8
    Windows Vista x32 Bit
    Thread Starter
       #8

    Oh so for my current situation, what should i be downloading?
    Thank you!
      My Computer


  9. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #9

    firwer123 said:
    Oh so for my current situation, what should i be downloading?
    Thank you!
    Hi firwer , Download the chipset driver and the bluetooth driver and you should be ok :)

    chipset http://www.helpjet.net/getfile/Samsu...8593cf860.html

    network http://www.helpjet.net/getfile/Samsu...ca2434b92.html

    :)
    Last edited by pebbly; 09 Jun 2013 at 10:20. Reason: added links
      My Computer


  10. Posts : 6,075
    Windows 7 Professional 64 bit
       #10

    Ok great, so chipset driver here - Chipset_1.0.0.72.ZIP for Samsung NP355E4X

    Lan driver here - LAN_7.61.612.2012.ZIP for Samsung NP355E4X

    Wifi here - WLAN_Atheros_64bit_9.2.0.470.ZIP for Samsung NP355E4X

    That should get the thing online.

    Edit: Once online it's just a case of going through the rest for the other stuff you need like Sound and Touchpad etc.
      My Computer


 
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