Notebook HP touchsmart tm2-2050ep error driver touchsmart  

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  1. Posts : 7
    windows 7 64 bits
       #1

    Notebook HP touchsmart tm2-2050ep error driver touchsmart


    Hello, I am Portuguese and I have a driver problem with my computer.


    Computer Information (HP):

    Model: Notebook PC HP TouchSmart tm2-2050e
    Operating System: Windows 7 64bit (service pack 1)
    Version bios: f.25
    antivirus: avast free
    Maintenance: ccleaner and Advanced SystemCare Pro
    Update drivers: ma-config and SlimDrivers









    The problem is as follows:

    The hard drive was in trouble, so it was replaced.

    Then I put the windows 7 again.

    And there was no problem, until the driver (s) touch (touchsmart) does not work.







    I've done:

    I tested it with my finger and pen hit the computer screen.

    I went to HP's download page all available drivers for my computer, did not work.

    Update drivers with the program ma-config and SlimDrivers not resulted.









    Link all the information from my computer:
    Configuração Resumo

    Link information about my dxdiag (hosted on google docs / drive):
    https://docs.google.com/file/d/0B1iZ...it?usp=sharing


    Sorry about the spelling mistakes.

    And please, help me.

    Thank you.
    Last edited by Brink; 19 Jun 2013 at 10:34. Reason: translated to English
      My Computer


  2. Posts : 18,415
    windows 7 home 64bit
       #2

    Hi there .... I understand your touch screen is not working .... Is the touch-pad working though ? Is there any errors in the Device manager ? .... Which Drivers did you download from the HP web site ? .... Did you download Drivers from any where else ? ... Also where you able to get Windows activated ?
      My Computer


  3. Posts : 7
    windows 7 64 bits
    Thread Starter
       #3

    touch screen is not working.

    Is there any errors in the Device manager ?
    I do not know it.

    Advanced SystemCare>toolbox>disk doctor:


    I clicked:
    Restart now and complete analysis (recommend)
    The computer restarts, and then do the disk check.
    And says no problems found

    Link to report (hosting google docs/drive)
    https://docs.google.com/file/d/0B1iZ...it?usp=sharing
      My Computer


  4. Posts : 18,415
    windows 7 home 64bit
       #4

    Hi there .... You need to download the Wacom Digitizer Pen Driver ..... From the HP web site
      My Computer


  5. Posts : 7
    windows 7 64 bits
    Thread Starter
       #5

    software installed with success
    Controlador Wacom Digitizer Pen | Suporte HP®
    But when I opened the application gave error:
    There was not a table graphically supported system
      My Computer


  6. Posts : 18,415
    windows 7 home 64bit
       #6

    Hi there .... Download the HP Support Assistant .... That should help you troubleshoot your problem ... Besides the touchscreen not working .... Is every thing else working proper ?
      My Computer


  7. Posts : 18,415
    windows 7 home 64bit
       #7

    Read from the link below ..... It will give you the necessary Information that you require to use the HP Support Assistant


    Using HP Support Assistant (Windows 7, Windows Vista) HP TouchSmart tm2-2050ep Notebook PC | HP® Support
      My Computer


  8. Posts : 7
    windows 7 64 bits
    Thread Starter
       #8

    I will make this option
    Many thanks for the help

    Ps:
    BIOS settings on my computer (version f.25):
    Virtualization technology- enabled
    Lan power saving- enabled
    Fan always- enabled
    Action key mode- enabled
    Auto boot when ac is plugged in- deactivated
    post hotkey delay (sec)- 0
    HP quickweb- deactivated
    Floppy boot- deactivated
    Internal network adapter boot- deactivated
      My Computer


  9. Posts : 18,415
    windows 7 home 64bit
       #9

    Have you not found the missing Driver .... By using the HP Assistant
      My Computer


  10. Posts : 7
    windows 7 64 bits
    Thread Starter
       #10

    No, is reformat
    Best solution, I think
      My Computer


 
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