display adapters drivers not working  

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  1. Posts : 1,379
    Win7 Pro 32-bit, Win8 Pro 32-bit
       #21

    It's generally best, in my experience, with HPs to let them do their own driver detection and installation.

    When you go to that link, use the pull-down to select the Windows version of the drivers, then click the Next button, then under Drivers & Downloads, click the Scan Now button. This will scan your hardware for the drivers needed.

    Let the utility install the drivers you need.
      My Computer


  2. Posts : 15
    windows 7 professional 64 bit
    Thread Starter
       #22

    yup.. AMD Driver 2011-03-14 , Version:8.771.1.4000, 198.85M -- this is the driver that i installed.
    ok this time im gonna try to install the intel driver first then the amd driver...


    i also tried doing like what mark phelps said - clicking the 'scan now' button, it says
    We were unable to verify your product


    i will try to reinstall the drivers and see what happens

    thanks
      My Computer


  3. Posts : 15
    windows 7 professional 64 bit
    Thread Starter
       #23

    i uninstalled previous drivers, then the system automatically installs the drivers..
    then same thing, it gives me the black screen when restarted in normal mode
      My Computer


  4. Posts : 18,415
    windows 7 home 64bit
       #24

    Lets try this .. Start in safe mode I think its F8 and disable the AMD .... See if that helps
      My Computer


  5. Posts : 15
    windows 7 professional 64 bit
    Thread Starter
       #25

    ok it works on normal mode while the amd driver is disabled,, so will it work normally this way.. what about the other driver/
      My Computer


  6. Posts : 18,415
    windows 7 home 64bit
       #26

    It should work fine ... But the problem is can you live with out the other Card ... You may have no choice though .. It does look as if it was causing the fault ...
      My Computer


  7. Posts : 15
    windows 7 professional 64 bit
    Thread Starter
       #27

    im not really sure. whats the other card for anyway.. is that just for the switchable graphics?
    i think everything is ok aside from i cant seem to find the original screen resolution, is that because of the disabled driver, and fan is noisier this time, seems like its working harder than before, well im not sure if thats even relevant with graphics stuff...
      My Computer


  8. Posts : 18,415
    windows 7 home 64bit
       #28

    Yes some of the settings would be missing cause the Card is no longer there .. Right click on the Desktop do you screen resolution .. What setting is it at
      My Computer


  9. Posts : 15
    windows 7 professional 64 bit
    Thread Starter
       #29

    i restarted and im having the same problem again, this time the screen wont come up even if i already disabled the amd driver, i think the the system is automatically enabling the driver during start up because when i restart in safe mode, amd is already enabled..
      My Computer


  10. Posts : 18,415
    windows 7 home 64bit
       #30

    Yes that would be the problem ... Bios is the only way i think ... And even that might not be possible ... Could remove the Card .. But i am sure you don't like the sound of doing that ... If you feel confident try the Bios .... But PLEASE be careful what settings you change ..

    BIOS Setup Information and Menu Options | HP® Support
      My Computer


 
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