Unable to install mouse drivers  

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  1. Posts : 49
    Windows 7 Ultimate x64
       #1

    Unable to install mouse drivers


    So yesterday I got a new Deathadder 2013, and when I plugged it in, windows tried to find the drivers, blah blah blah, and then it said that it was unable to find the drivers. So, being as it is the solution to everything, I just restart my computer and boom; the mouse worked after.

    But today, when I start my computer, the mouse was once again, not working. After checking device manager, it told me that the drivers were missing. I've tried uninstalling the mouse via the device manager and plugging it back in, and restarting my computer to no avail. I tried the solution posted here Unable to install any USB devices as well.

    I have however, tried to use the mouse on my other computers and that has proved successful. So, I was wondering if anyone knew where the mouse drivers are stored, if it works that way.

    and I do have razer synapse installed.
      My Computer


  2. Posts : 6,075
    Windows 7 Professional 64 bit
       #2

    Maybe Razer Synapse is conflicting with the Windows drivers, you could try un-installing Razer Synapse and then seeing if Windows recognizes and installs the drivers.

    Paul.
      My Computer


  3. Posts : 49
    Windows 7 Ultimate x64
    Thread Starter
       #3

    paulpicks21 said:
    Maybe Razer Synapse is conflicting with the Windows drivers, you could try un-installing Razer Synapse and then seeing if Windows recognizes and installs the drivers.

    Paul.
    I have already tried that. I also tried reinstalling synapse too.
      My Computer


  4. Posts : 6,075
    Windows 7 Professional 64 bit
       #4

    Ok, have you tried the mouse in a different USB port?
      My Computer


  5. Posts : 49
    Windows 7 Ultimate x64
    Thread Starter
       #5

    paulpicks21 said:
    Ok, have you tried the mouse in a different USB port?
    Yessir
      My Computer


  6. Posts : 6,075
    Windows 7 Professional 64 bit
       #6

    Darn, usually it will try re-installing if you change the port.

    How about a system restore to a point just before you got the mouse?
      My Computer


  7. Posts : 6,075
    Windows 7 Professional 64 bit
       #7

    Also did you install the Razer Synapse before or after you connected the mouse for the first time?
      My Computer


  8. Posts : 49
    Windows 7 Ultimate x64
    Thread Starter
       #8

    I just got it yesterday, and somehow I got it to work for the whole day.
    when I started my computer this morning, it just stopped working even though I didnt change the USB slot that it was plugged into.
      My Computer


  9. Posts : 49
    Windows 7 Ultimate x64
    Thread Starter
       #9

    paulpicks21 said:
    Also did you install the Razer Synapse before or after you connected the mouse for the first time?
    before, because I have a blackwidow as well
      My Computer


  10. Posts : 6,075
    Windows 7 Professional 64 bit
       #10

    If it was me, I would try a system restore to 2 days ago, then un-install Razer Synapse reboot and try connecting it again. If it works then consider installing Razer Synapse again.
      My Computer


 
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