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Windows 7: Intel USB 3.0 root hub and USB root hub registries missing/incomplete?

23 Aug 2013   #1
RayDawg

Windows 7 Professional 64 bit
 
 
Intel USB 3.0 root hub and USB root hub registries missing/incomplete?

Ok, so I've run into a very tricky spot:

Yesterday, I successfully resolved a windows update issue (thread can be found here: Unable to get any updates at all: Error 800f0900 ).

Basically, one problem led to another and I ended up having to painstakingly transfer programs from my laptop to a flash drive and then to my desktop. When I finally found out what was the problem with my USB ports not working, I reinstalled the motherboard drivers, and everything seemed to work fine--for the USB 2.0 ports.

Now the USB 3.0 ports aren't working and I have no idea why. I tried downloading intel's drivers from their site and no luck. I tried downloading from the motherboard manufacturer's site and no luck. So, I finally looked at the hardware/device manager: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"


My System SpecsSystem Spec
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23 Aug 2013   #2
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

This could be handy for those might want to help you sorted it out, you to System Info - See Your System Specs

Could those Usb 3.0 drivers branded from another manufacturer?
My System SpecsSystem Spec
23 Aug 2013   #3
RayDawg

Windows 7 Professional 64 bit
 
 

Actually, I found out what was the problem: It was another program that was causing conflicts. That program has been uninstalled and now everything works fine.
My System SpecsSystem Spec
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23 Aug 2013   #4
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Welcome, You still can fill your specs and tell us which did the trick!:)
My System SpecsSystem Spec
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 Intel USB 3.0 root hub and USB root hub registries missing/incomplete?




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