ATI gpu driver fails to install, says Windows does not support it  

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  1. Posts : 18,415
    windows 7 home 64bit
       #31

    One would think that latest Driver would be the best .. That is not always the case
      My Computer


  2. Posts : 82
    Windows 7 Ultimate x84
    Thread Starter
       #32

    Installed it and got this log:

    Catalyst™ Install Manager
    Installation Report
    09/21/13 17:06:34


    Hardware information
    Name AMD Radeon Graphics Processor
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x9498
    Vendor ID 0x1002
    Class Code 0x030000
    Revision ID 0x00
    Subsystem ID 0xe109
    Subsystem vendor ID 0x174b
    Other hardware

    Existing packages
    Packages for install
    AMD Catalyst Install ManagerFinal Status: Success
    Version of Item: 8.0.903.0
    Size: 20 Mbytes
    AMD APP SDK RuntimeFinal Status: Success
    Version of Item: 10.0.1084.4
    Size: 90 Mbytes
    HDMI Audio DriverFinal Status: Fail
    Version of Item: 7.12.0.7712
    Size: 1 Mbytes
    AMD VISION Engine Control CenterFinal Status: Success
    Version of Item: 2012.1219.1521.27485
    Size: 150 Mbytes


    Other detected devices
    RS780
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x9600
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x7501
    Subsystem vendor ID 0x1462


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x960b
    Vendor ID 0x1022
    Class Code 0x060400
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000

    Azalia (R600)
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0xaa00
    Vendor ID 0x1002
    Class Code 0x040300
    Revision ID 0x00
    Subsystem ID 0xaa00
    Subsystem vendor ID 0x174b


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x9605
    Vendor ID 0x1022
    Class Code 0x060400
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x9606
    Vendor ID 0x1022
    Class Code 0x060400
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000

    ATI Integrated SATA Support
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4390
    Vendor ID 0x1002
    Class Code 0x01018f
    Revision ID 0x00
    Subsystem ID 0x7501
    Subsystem vendor ID 0x1462

    ATI Integrated SMBus Support
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4385
    Vendor ID 0x1002
    Class Code 0x0c0500
    Revision ID 0x3a
    Subsystem ID 0x7501
    Subsystem vendor ID 0x1462

    ATI Integrated SATA Support
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x439c
    Vendor ID 0x1002
    Class Code 0x01018a
    Revision ID 0x00
    Subsystem ID 0x7501
    Subsystem vendor ID 0x1462

    ATI Integrated Azalia Support
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4383
    Vendor ID 0x1002
    Class Code 0x040300
    Revision ID 0x00
    Subsystem ID 0x501b
    Subsystem vendor ID 0x1462


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4384
    Vendor ID 0x1002
    Class Code 0x060401
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1200
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1201
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1202
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1203
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1204
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000


    Error messages
    Driver Install: Windows® version does not support this operation
    Driver Install: Windows® version does not support this operation
      My Computer


  3. Posts : 82
    Windows 7 Ultimate x84
    Thread Starter
       #33

    Ooookay some weird things happened, black border disappeared but graphics/resolution is horrible, see pictures:
    ATI gpu driver fails to install, says Windows does not support it-111.png
    ATI gpu driver fails to install, says Windows does not support it-222.png

    EDIT: I obviously can't chose 1920x1440, it is not supported and my screen is supposed to run at 1920x1080
      My Computer


  4. Posts : 82
    Windows 7 Ultimate x84
    Thread Starter
       #34

    Rebooted PC, black border reappeared.

    Aaaargh this is so frustrating...
      My Computer


  5. Posts : 18,415
    windows 7 home 64bit
       #35

    Well that Version is not stable .. Maybe try an older Version .. Not even sure a clean install would sort the problem
      My Computer


  6. Posts : 82
    Windows 7 Ultimate x84
    Thread Starter
       #36

    Just noticed this in device manager, doesn't seem good ...

    "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".

    That is the graphics card.
      My Computer


  7. Posts : 18,415
    windows 7 home 64bit
       #37

    It is the Driver that is causing that
      My Computer


  8. Posts : 82
    Windows 7 Ultimate x84
    Thread Starter
       #38

    Okay I will remove all the drivers again, posting when done.
      My Computer


  9. Posts : 82
    Windows 7 Ultimate x84
    Thread Starter
       #39

    Alright, drivers are gone once more. Can you recommend me another driver that I can try?
      My Computer


  10. Posts : 18,415
    windows 7 home 64bit
       #40

    Try the one below it is an old Version

    ATI Mobility Radeon HD 4650 Driver Download
      My Computer


 
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