Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: MS Mouse & Keyboard Detection Driver (USB) fails instal

22 Oct 2009   #1
bnoonan

Windows 7 Ultimate
 
 
MS Mouse & Keyboard Detection Driver (USB) fails instal

I use the MS Wireless Keyboard 1000 and MS Wireless Optical Mouse 2000 with my HP HDX 16t (dual core) notebook running Windows 7 x64.

I installed both Intellipoint 7.0 and Intellitype 7.0. About 50% of the time when I boot, the mouse driver fails ("This device cannot start"). I have to manually uninstall the driver and then search for new devices. It re-installs the driver and then the mouse works fine.

Windows update had 3 recent files--update to Intellitype and to Intellipoint I think. Also a MS Mouse and Keyboard Detection Driver (USB), Driver ID = 20305405. It fails to install after many attempts. I've tried turning off all start-up programs without success. Error code 80070103. I think if this could get installed it would end my mouse driver problem. Any help?


My System SpecsSystem Spec
.
22 Oct 2009   #2
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Try uninstalling Intellipoint and Intellitype. Reboot, and let Windows find the drivers automatically. You shouldn't even need those installed.
My System SpecsSystem Spec
23 Oct 2009   #3
bnoonan

Windows 7 Ultimate
 
 
Mouse driver fails

Did uninstall. The driver that comes with Win 7 works better, but still fails about 1 boot in 4. Also, I lose functionality of the mouse (I like to program the wheel button as double-click) when not using Intellipoint.
My System SpecsSystem Spec
.

23 Oct 2009   #4
kegobeer

Windows 7 Ultimate x64 SP1
 
 

I'm going to guess you didn't have problems under Vista. I'd guess that either the drivers for your keyboard/mouse aren't working right (doubtful, since this is Microsoft equipment) or the drivers for your laptop's chipset are to blame. Have you installed any Windows 7 drivers for your laptop? Also, has HP released any BIOS updates for your laptop? Did you run Vista x64 previously?

The 80070103 error usually means that the driver you are trying to install is less compatible that the one you currently have installed. Here's a brief synopsis from Microsoft:

Windows Update error 80070103
My System SpecsSystem Spec
23 Oct 2009   #5
bnoonan

Windows 7 Ultimate
 
 

I did run Vista 64 previously. Had a different wireless keyboard and mouse (Logitech) which finally died. Replaced it with the current MS kb and mouse. Am running latest BIOS from HP. It bugs me that IP 7.0 and ITT 7.0, which are supposed to be specific for Win 7 just are not working in 64 bit. I have a separate partition booting 32 bit Win 7, and they work fine on that partition.
My System SpecsSystem Spec
23 Oct 2009   #6
kegobeer

Windows 7 Ultimate x64 SP1
 
 

What's the filename for the IP, and what's the filename for ITT?
My System SpecsSystem Spec
24 Oct 2009   #7
bnoonan

Windows 7 Ultimate
 
 

Intellipoint for Win 7.0: IPx64_1033_7.00.260.0.exe

IntelliType: ITPx64_1033_7.00.260.0.exe (Boots and works flawlessly--it is just IP that screws things up in 64 bit)
My System SpecsSystem Spec
24 Oct 2009   #8
bnoonan

Windows 7 Ultimate
 
 

Solved! (I think...)
After uninstalling IP and ITP, ver. 7.0, Windows automatically installed drivers for both.
I then ran "SFC.EXE /scannow" which found and repaired some irregularities. From then on, mouse worked on all boots. Ran Windows update, and it automatically installed IP and ITP (same version that I had downloaded previously) and so far, all boots leave my mouse working. Whew.
My System SpecsSystem Spec
24 Oct 2009   #9
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Glad you sorted things out.
My System SpecsSystem Spec
Reply

 MS Mouse & Keyboard Detection Driver (USB) fails instal




Thread Tools




Similar help and support threads
Thread Forum
2.4 Ghz wireless keyboard mouse driver not found (Penguin mouse)
I got a wireless mouse Penguin Ambidextrous Vertical Mouse | Posturite. It is supposed to use generic windows 2.4 Ghz adapter. However, windows 7 is unable to find any drivers. The screenshot of device manager is appended. I tried various other ways e.g. take out other USB devices, reboot etc. I...
Drivers
Broke booting driver order; Mouse & Keyboard fail to function.
Hello all, AVAST rendered my windows useless by causing it to immediately restart after booting (so I see the 4 color orbs of the windows loading up, then see the blue background where you choose which account to log into then it restarts). So, after messing around with it for a while I...
General Discussion
Generic USB driver downloads limited to keyboard and mouse
Hi Guys, I'm new to this forum. Ok so i have been asked to make a unit (Touchscreen all in one unit) only accept the input of a keyboard and mouse, we are using windows 7 on the machine. Before we had issues where our customers customers removing the mouse and keyboard and put there own...
Performance & Maintenance
Mouse scroll and keyboard stop working until left click of mouse
After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This...
General Discussion
Need driver for MS Industrial set708-wc (Wireless keyboard&Mouse)
I need drivers for wireless keyboard and mouse ms industrial set 708-wc. I cannot find anywhere online this driver. Keyboard and mouse works without drivers, but lot of multimedia keys cannot work without drivers.
Drivers
downloaded driver for wireless keyboard and mouse and lost my sound
I recently purchased a new computer with operating system Windows 7. I had sound until I downloaded the drivers for Logitech wireless keyboard and mouse. I am at a loss as to how to get my sound back and continue using the keyboard/mouse. Any help would be appreciated. doc
Sound & Audio


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:36.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App