Renesas Electronics USB 3.0 Host Controller Not working  

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  1. Posts : 9
    Windows 7 Home Premium 64bit
       #1

    Renesas Electronics USB 3.0 Host Controller Not working


    So I accidentally uninstalled the program and my driver stopped working. I went over to hp website to find the software and driver and installed but it does not work.
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    If this was recent do you have a Restore Point dated before you uninstalled the program?
      My Computer


  3. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I just realised that I don't even have a restore point... :/
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #4

    What is the model number of your PC?
      My Computer


  5. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Its a HP Pavilion Slimline s5-1351d
      My Computer


  6. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #6

    Have you used the 'scan now' option on this page? Hopefully that should identify what you need.
      My Computer


  7. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Doesn't even work for me. It can't detect anything.
      My Computer


  8. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #8

    Are you sure your host controller is a Renesas? The only USB drivers I can find on that page is for a Texas Instruments XHCI controller.
      My Computer


  9. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Most likely yes. The USB ports stop working when I uninstalled that program.
      My Computer


  10. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #10

    Right, did the Renesas program come preinstalled on your system? And what driver did you try from the HP website?

    Can you download and run Piriform Speccy and post a screenshot of the system information it gives you, we need to find out what hardware you have to determine which drivers you need.
      My Computer


 
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