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Windows 7: drivers failure, not installing

09 Dec 2013   #11
architech

Windows 7 64 Bit
 
 

What you mentioned seems like probable symptoms, but no one seems to have any definitive answers about what approach to take. Any help is appreciated. I don't mind playing around with it some more if it keeps me from a reinstall. The scan took some time, but the AutoRuns file is attached. Thanks.




Attached Files
File Type: zip AutoRunsArn.zip (105.6 KB, 2 views)
My System SpecsSystem Spec
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10 Dec 2013   #12
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

I eyeballed your Autoruns and everything looked ok from what i could see. We'll go ahead and look at a couple other things

1. It's normal for CPU to spike when you start the machine or start a program. CPU must work to get things loaded and started.. then things should settle down. Question is: after things are running, is lots of CPU still being used? How much and by what? HERE's a good method to check.
> Footnote: It's legit to have many svchosts running. BUT there should only ONE svchost.exe file on a computer stored in C:\Windows\System32. Some malware hide by creating a bogus svchost.exe file in a different directory.... So the process name svchost looks right, when, in fact, it's not a legit svchost running. You can search your machine for file svchost.exe to verify only one is found in the right directory

2. Your other thread said you ran OK in safemode? but if you do a Windows "clean boot" you have the problem? We can use Serviwin to get a report on services in each state

Download Serviwin. Run it in both safe mode and clean boot

For each report, ctl-a to select all, ctl-s to save. In each case save as TAB Delimited text. Then i'll take a look

/* EDIT */
p.s. Personally, I hate using Windows search to find things. If you prefer, checkout SearchMyFiles. Set Base Folders to your C: drive and Files Wildcard to svchost.exe. Click OK
My System SpecsSystem Spec
10 Dec 2013   #13
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

In deference to the folk in the malware thread, I should add that my footnote about svchost was more fyi for anyone reading this thread in the future. I'm sure those in your other thread already checked the svchost directory via their malware tools. Tho still doesn;t hurt if you double checked.
My System SpecsSystem Spec
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 drivers failure, not installing




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