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Windows 7: Touchpad and Keyboard freeze

24 Oct 2009   #11
Beckett

Windows 7
 
 

I installed the chipset driver, but the problems are persisting


My System SpecsSystem Spec
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24 Oct 2009   #12
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Have you visited Windows Update and installed all of the critical and any of the optional updates?
My System SpecsSystem Spec
25 Oct 2009   #13
Beckett

Windows 7
 
 

Yes, I used Windows Update and I installed all of the critical updates
My System SpecsSystem Spec
.

25 Oct 2009   #14
kegobeer

Windows 7 Ultimate x64 SP1
 
 

You might want to install all of the drivers available at Toshiba for your laptop.
My System SpecsSystem Spec
25 Oct 2009   #15
Beckett

Windows 7
 
 

I called Toshiba support and they told me to do that as well, however it did not fix the problem. They basically told me that I need to stick with Vista. Unless you can think of anything else, I guess I am out of luck. Thanks for your help
My System SpecsSystem Spec
25 Oct 2009   #16
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Did you do an in-place upgrade, or is this a clean install? If it was an upgrade, consider doing a clean install. Upgrades often don't go as well as hoped.
My System SpecsSystem Spec
26 Oct 2009   #17
Beckett

Windows 7
 
 

I have tried both now and neither seem to do the trick
My System SpecsSystem Spec
26 Dec 2009   #18
phidias

Win 7
 
 

try update the notebook bios, i had this issue and after the Bios update for the toshiba notebook the keyboard and the touchpad is not freezing anymore at the logon screen
My System SpecsSystem Spec
27 Jan 2010   #19
Drywall

 
 
same problem

I have been upgrading a client's laptop with the same issue. (Satellite model M305-S4815)

3 out of 4 times, it boots without keyboard and touchpad activity.
Suspending and re-waking the pc will allow the keyboard to become active, but not the mouse.

External keyboard and mouse work fine.

Occasionally, after using the plugged-in mouse for a few minutes... I'll notice the touchpad will start working!


I have not tried any bios updates.
- the fact that it starts working again after some time is frustrating... almost like there is a cold solder fracture somewhere that connects once it heats up or something like that.
My System SpecsSystem Spec
05 Oct 2010   #20
ktcna

Windows 7 ultimate x86
 
 
same problem

I have Toshiba Satellite M305-S4819 with the same issue.

The keyboard and touchpad freezes every alternate boot. Upon sleep and awakening the pc will allow the keyboard to become active, but not the mouse.
Sometimes the resolution of the screen gets lower .

I binged for more than 4-5 days and found only driver issues discussed, but the peculiar thing noticed upon my multiple clean installs of windows 7 ultimate was, it worked fine when it was clean with only few standard softwares like MS office etc..
I created new restore points (manual) were it seemed important, it made me create 4 restore points as such.
when i finally connected to internet, inspite of my windows update off, a critical update restore point (auto) was created but that update doesnt show up itself in the add remove programs (update installed).
This caused the K/B n mouse freeze and display with lower resolution alternately.

when i restored to my restore point (manual) every thing worked fine.

Please folks, try this n let me know whether this is the root cause of all these issues in my system.
My System SpecsSystem Spec
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 Touchpad and Keyboard freeze




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