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#1
Removed device from computer, Windows keeps trying to install drivers
I attempted to install a Sony Bluetooth speaker on my Win 7 64-bit laptop. It would not work so I went to removed the device from the devices and printers section. The computer correctly showed it as removed. However, when I start the computer, it is still trying to install drivers in the Other Devices section of Device Manager. The drivers are labeled "Bluetooth Peripheral Device". The drivers do not install because no device exists.
Computer: Dell Latitude e6520 running Win 7 64-bit
Broadcom Dell Wireless 375 module
Broadcom driver version # 12.0.0.8047
I would like to remove the drivers and not have Windows keep trying to install drivers to a device that does not exist. Any help would be greatly appreciated.
Issue Steps:
1) Removed Speaker from computer
2) Uninstalled Microsoft Bluetooth Emulator driver in Device Manager under Bluetooth Radio
3) Uninstalled Bluetooth Peripheral Device drivers listed under "Other Devices"
4) Restarted the computer and Windows then reinstalled Microsoft Bluetooth Emulator successfully
5) Windows then attempts to install the drivers for the "Bluetooth Peripheral Devices" and the drivers do not load successfully because there is no device.
I receive the following error message under driver details:
The drivers for this device are not installed. (Code 28) There is no driver selected for the device information set or element. To find a driver for this device, click Update Driver.
I don't have the speaker hooked up
I just want to remove the drivers and these entries under the other devices section