Win 7 - rebooting - Code 24  

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  1. Posts : 6
    windows 7
       #1

    Win 7 - rebooting - Code 24


    Hello,
    I have win 7 Ultimate, and every time I reboot win, lot of devices became unusable with "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)". I have to do troubleshoot of my notebook (in "Devices and Printers") and then almost all device with error 24 is uninstalled/installed and after that it is working fine. There are some devices
    (e.g. Hamachi Network Interface, VMware Virtual Eth Adapter) which are not healed with notebook troubleshoot. Those devices can't be found in "Network Connections", but they are working fine.
    Does anybody have a clue? (this is really irritating to reinstall all devices after every reboot)
    Zagreb
      My Computer


  2. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #2

    Fill out your system specs so we know what hardware you use. The link is in my signature.
      My Computer


  3. Posts : 6
    windows 7
    Thread Starter
       #3

    I filled details.
    I forgot to mention that I tried System Restore, but it seems that the oldes point is not old enough.
    I did not install anything, I just reboot notebook to linux (I have dual boot), and when I was back, this problem occured
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    zagreb said:
    Hello,
    I have win 7 Ultimate, and every time I reboot win, lot of devices became unusable with "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)". I have to do troubleshoot of my notebook (in "Devices and Printers") and then almost all device with error 24 is uninstalled/installed and after that it is working fine. There are some devices
    (e.g. Hamachi Network Interface, VMware Virtual Eth Adapter) which are not healed with notebook troubleshoot. Those devices can't be found in "Network Connections", but they are working fine.
    Does anybody have a clue? (this is really irritating to reinstall all devices after every reboot)
    Zagreb
    code 24 is a usb related unknown like unknown USB. the problem and solutions can be found here Error Code 24 in Device Manager After Plugging in USB Mouse

    Ken
      My Computer


  5. Posts : 6
    windows 7
    Thread Starter
       #5

    There are other devices affected with Code 24:

    (there are network cards with Code 24 - but they are working)
      My Computer


  6. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #6

    If you uninstall Hamachi and VMware, do you continue to have USB problems?
      My Computer


  7. Posts : 6
    windows 7
    Thread Starter
       #7

    After reboot here is my devices situation:

    (Bluetooth RFCOMM also had problem, it did not fit on picture)


    Next, I uninstalled all devices with problem (uninstallation with driver removal)
    After reboot, lot of new hardware was found and installed - here is what I got:


    Then I restart win (it was not requested, I did it "on my own")
    After reboot situation was as it was before


    What is interesting: when notebook boots, usb mouse led is lighting. Win 7 starts
    to load and usb mouse led still lights. In one moment, it simply turns off (IMHO this
    is moment when devices are lost)
      My Computer


  8. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #8

    Did you do an in-place upgrade, or is this a clean install? Do you have the 32 bit or 64 bit version installed? What version do you have - starter, home, premium, etc? Did you review the Toshiba instructions on upgrading from Vista to Windows 7?

    http://cdgenp01.csd.toshiba.com/cont...structions.pdf
      My Computer


  9. Posts : 6
    windows 7
    Thread Starter
       #9

    I have ultimate 64 bit. I did clean install. It was working right, and after one reboot it started to mess with drivers.

    Is it possible to do installation over existing installation (it is OEM installation) - maybe it can repair this device issue? (specially because it key is embedded inside - I read somewhere that OEM installation can't be reinstalled)
      My Computer


  10. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #10

    Have you reviewed the document that I linked? Toshiba was nice enough to provide detailed instructions on how to install Windows 7 and what drivers are needed after the installation is complete.

    OEM installs can be done over and over again on the same machine.
      My Computer


 
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