XPS Has Caused Windows Explorer To Stop Working  


  1. Posts : 6
    Colorado
       #1

    XPS Has Caused Windows Explorer To Stop Working


    I wasn't sure if this was the best subfolder to post this in.

    Something happened on one of my users computers, Microsoft XPS Document Writer seems to have gone off the deepend. Whenever we try to print to it, we do not get the dialog box asking us where to save it, and if we try to print a test page from the Devices and Printers, printer properties, we get the the error message that XPS Has Caused Windows Explorer To Stop Working.

    I tried uninstalling the device and readding it, to no success. I have no idea where to go from here, short of reinstalling the OS, and that is a reality I am hoping to avoid.

    The computer in question is running Windows 7 Profession 64 bit.
      My Computer


  2. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #2

    You might have a look through this: Microsoft XPS Document Writer - Print to XPS File Don't be mislead by the title, it has several options and suggestions and may jog you memory.
      My Computer


  3. Posts : 6
    Colorado
    Thread Starter
       #3

    Unfortunately, that article doesn't seem to help much. It was actually one of the first things I read when I came here about this issue.

    When anyone tries to print to XPS on that computer, we don't get the save as dialog box at all.
      My Computer


  4. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #4

    Has the user done anything? You could try a restore point to before this happened.
      My Computer


  5. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #5

    Here's a tip from A Guy. XPS viewer stopped working
      My Computer


  6. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #6

    See if toggling the XPS features helps

    First, turn the feature(s) off
    Control panel -> Programs and Features
    Turn Windows Features on or off
    scroll down
    Untick both XPS entries
    save changes
    exit Control panel -> Programs and Features
    Restart your machine

    Now do the same sequence again, but mark the checkboxes this time to turn the feature(s) on

    Control panel -> Programs and Features
    Turn Windows Features on or off
    scroll down
    Tick both XPS entries
    save changes
    exit Control panel -> Programs and Features
    Restart your machine

    Now you can test to see if that helped.
      My Computer


  7. Posts : 6
    Colorado
    Thread Starter
       #7

    What we ended up doing was completely uninstalling/removing XPS, rebooting, uninstalling MS Office 2010, rebooting, reinstalling Office, rebooting, add XPS.

    Loads of fun.
      My Computer


  8. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #8

    and...

    it works?

    Great!
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:19.
Find Us