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Windows 7: Bluetooth Peripheral Device - No driver found

21 Jan 2014   #1

Windows 7 Professional SP1 x64 (OEM)
Bluetooth Peripheral Device - No driver found

Hi guys,

I downloaded the latest btooth driver available from the support site and proceeded with the installation:

I still proceeded to pair my XPERIA arc S (LT18i) with my N45SF and encountered the following error:

Both devices paired successfully though.
I was able to btooth a file to my phone and playback music from my phone with my laptop as the audio device/speaker.

Despite the seemingly successful pairing (I'm confused why they appear to work), what can be done to get rid of the errors? I have tried automatic driver detection/installation via Windows Update to no avail.

My System SpecsSystem Spec
22 Jan 2014   #2

windows 7 home 64bit

Hi there .. Did you Install PC Companion ? .. If not its in the Link below ...

Download for PC - Sony Smartphones (UK)
My System SpecsSystem Spec
22 Jan 2014   #3

Windows 7 Professional SP1 x64 (OEM)

Hi maxie,

Unfortunately, installing PC Companion (and updating all its sub-components) did not solve the issue.

However, I found a post from xda-developers that solved the problem.

  1. Start > Search > Device Manager > Other Devices > Bluetooth Peripheral Device > Update Driver Software
  2. Continue from Step 5 to Step 9
The generic driver was installed and I was able to get rid of that annoying yellow exclamation mark.

Device Manager

Show Bluetooth Devices

Again, I tested sending a video and playback music with my laptop as the audio device with successful results.

Since this is a generic driver, the solution can possibly work on any bluetooth device, regardless of brand. If anyone else encounters this, it may be worth a shot.

Thanks for reminding me to install PC Companion though, I have been meaning to try it anyway.

Hopefully, other members can also find this useful. Thread marked solved.

Attached Thumbnails
Bluetooth Peripheral Device - No driver found-bluetooth_peripheral_device.png  
My System SpecsSystem Spec

22 Jan 2014   #4

windows 7 home 64bit

Nice find there Kathy glad you got the issue sorted
My System SpecsSystem Spec
22 Jan 2014   #5

Windows 7 Professional SP1 x64 (OEM)

Reason why I love forums. Useful knowledge everywhere.
My System SpecsSystem Spec
02 Jun 2014   #6

Windows 7 32bit

My post directly relates to this discussion: THANKS KATHY! Can I click somewhere and thank you? For years I tried to solve my Bluetooth exclamation point problem--your directions solved it for this Windows 7 user. Thanks! For what it is worth your 'find' deserves a wide audience...searching dozens of other threads, for the past several months, was fruitless. Thanks again!
My System SpecsSystem Spec
20 Feb 2015   #7

Windows 7 Professional SP1 x64 (OEM)

I find myself referring to my old threads haha. Updated solution to be more concise and added screenshots for better guide.
My System SpecsSystem Spec
01 May 2015   #8

Win 8.1 64bit

kathy025 You are awesome!

Got my bluetooth headphones working for audio on my win7 pc,
apparently not the same steps for my other win8.1 machine!

Many many thanks!
My System SpecsSystem Spec
04 Jun 2015   #9

Windows 7 Home Premium 64bit.

Unfortunately I do not have Step 7 "Common hardware types" ??
My System SpecsSystem Spec
16 Jul 2015   #10

Bluetooth peripheral device error for speakers

I had a similar driver error for my bluetooth speaker( fenda w130x ).It started working properly after i installed the Realtek hd audio driver which enabled the bluetooth hands free audio option.
My System SpecsSystem Spec

 Bluetooth Peripheral Device - No driver found

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