unable to install drivers  

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  1. Posts : 30
    windows 7 64 bit
       #1

    unable to install drivers


    hi friends,

    i have some big problems regarding my OS since i have installed a new windows 7 ultimate 64 bit OS recently.the drivers are not installing on my laptop.the case is that,

    when i am trying to install the intel hd 3000 graphics driver for my laptop.it is saying that my machine does not meet the requirements for the driver.i don't understand why?my laptop is hp pavillion g6 2137 tx.please help me regarding this.
      My Computer


  2. Posts : 7,379
    Windows 7 ultimate x64
       #2

    Hi monusing,

    As per the specs of your laptop (Here), It has an AMD GPU (AMD Radeon HD 7670M (2 GB DDR3 dedicated)

    You can get the drivers for your card (64bit) from here. Get the AMD drivers and install them.

    Keep us posted.
      My Computer


  3. Posts : 30
    windows 7 64 bit
    Thread Starter
       #3

    hi Archer,

    thanks for the reply,well there is a problem with my AMD driver which i have installed ,because after my laptop boots,it shows a error that "the amd driver installed is not functioning properly,please install it again"

    is there any link between my intel 3000 graphics and AMD gpu drivers?
      My Computer


  4. Posts : 7,379
    Windows 7 ultimate x64
       #4

    Ahh OK! AMD GPU is a dedicated card for the laptop (not switchable). You have to download the drivers for both Intel and AMD from the link provided above. With this also download "DriverSweeper".

    Uninstall the drivers for AMD. Run driver sweeper and clean the left overs of the old driver. Install the drivers now for AMD.
      My Computer


  5. Posts : 30
    windows 7 64 bit
    Thread Starter
       #5

    hi archer,

    does driver sweeper works on windows 7 64 bit and on amd drivers?
      My Computer


  6. Posts : 7,379
    Windows 7 ultimate x64
       #6

    Yes, it works perfectly.
      My Computer


  7. Posts : 30
    windows 7 64 bit
    Thread Starter
       #7

    hi Archer,

    i have followed your above instruction and installed a latest version amd driver but i am not able to see the catalyst control center for my amd driver?i have checked for it in control panel but it is not available.

    i have checked the device manager and found both the drivers(AMD and intel) installed. Please let me know your comments.
      My Computer


  8. Posts : 7,379
    Windows 7 ultimate x64
       #8

    Did you install the whole driver package or just GPU drivers? If you selected custom install, it will only install what you selected.

    Check out the first post here.

    It gives the troubleshooting steps for CCC.
      My Computer


  9. Posts : 30
    windows 7 64 bit
    Thread Starter
       #9

    In reply to your comments,

    The amd driver i installed are whole driver package as per my view, rest you can check it in "GRAPHICS DRIVER" option in the link given below for my model Software & driver downloads HP Pavilion g6-2137tx Notebook PC | HP® Support

    and i have done the express install ,after that the catalyst manager started installation but after installation i am not able to see the drivers installed in the uninstall program features but the drivers are present in the device manager.
      My Computer


  10. Posts : 7,379
    Windows 7 ultimate x64
       #10

    Uninstall the drivers again. this time uninstall the drivers from Safe mode. Run driver sweeper (in Safe mode). Reboot in Norma mode and install the drivers. Fresh Install.
      My Computer


 
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