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Windows 7: No usb devices will install drivers

03 Mar 2014   #61

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1

Thank you for letting us know your intent to reinstall Windows. I see no reason not to mark this thread as solved due to re-installation of Windows.

My System SpecsSystem Spec
03 Mar 2014   #62

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Quote   Quote: Originally Posted by Gandalf View Post
Thank you for letting us know your intent to reinstall Windows. I see no reason not to mark this thread as solved due to re-installation of Windows.
I'll mark it solved. I'll check back in a day or two just in case there's any update. Thanks for your help:)
My System SpecsSystem Spec
03 Mar 2014   #63

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

cleaning the Ghost drivers, other devices and USB devices is what should have worked (as well as cleaning up infcache.1)

I'm pretty sure that's what you said happened- things worked until...

Windows Update (WU) offered either a driver or a platform update (no specific WU information given). If you attach the Windows\Windowsupdate.txt that would narrow it down a bit.

I'm not certain that you won't have the same issue with a new install when WU applies an update. sometimes WU gives you the wrong driver... not often but sometimes.

I just want to be certain that you didn't apply any new software or drivers, only WU - yes?

Don't let me talk you out of a plan to reinstall if that's what you really want to do. I do know that there is one WU that affects USB and that KB was updated in Jan to fix issues it originally caused. I have to look up the KB, but I don't want to spend any time on it until I know that your want to continue look for a solution or do a re-install.

If you attach the Windowsupdate log, I'll assume that you want to try a few more things - maybe run it out to the end of the week.

My System SpecsSystem Spec

04 Mar 2014   #64

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64

Hmmm... Your USB drive problem has returned. (did usbstor.inf disappear again???) Plus you don't seem able to do 3rd party installs. Having both these problems also makes me consider malware.

Check if any group policies have been set on your computer. Open an elevated command prompt. Enter
gpresult /Scope User /v
Scroll down to Resultant Set Of Policies for User section. You'll see a list of categories. Does each category indicate N/A? Or do you see any restrictions? If so it could be the result of malware.

Sorry no time to try and help further. Good luck with the eventual re-install.

p.s. you could also do a gpresult /Scope User /v > C:\x.txt and attach x.txt if you want others to review it
My System SpecsSystem Spec

 No usb devices will install drivers

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