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Windows 7: printer driver

27 Oct 2009   #1
rsinbad

vista
 
 
printer driver

Issue with HP Deskjet f2180

after upgrading to win7 my printer no longer works ?

Hp do have a driver for this model ;however several attemps to install returns failed driver install

Anyone else had this issue and if so how was it resolved.

Regards


My System SpecsSystem Spec
.
27 Oct 2009   #2
thefabe

Windows 7 ultimate 64 bit / XP Home sp3
 
 

I see they have a windows 32bit and 64bit driver, have you tried to install it form the update driver or add printer? Also try as an administrator? Could you explain the method you have tried, and what happens when it won't install? And what version of 7 you are using 32 or 64 . Thanks. Select software and drivers HP Deskjet F2180 All-in-One Printer - HP Customer Care (United States - English)
My System SpecsSystem Spec
27 Oct 2009   #3
rsinbad

vista
 
 

Quote   Quote: Originally Posted by thefabe View Post
I see they have a windows 32bit and 64bit driver, have you tried to install it form the update driver or add printer? Also try as an administrator? Could you explain the method you have tried, and what happens when it won't install? And what version of 7 you are using 32 or 64 . Thanks. Select software and drivers HP Deskjet F2180 All-in-One Printer - HP Customer Care (United States - English)
Hi thanks for your response

I downloaded the 32bit driver and run the installation removed previous installation rebooted to reinstall with the new win7 version from hp.(printer unplugged), Installation stops with driver failed to install.

I have repeated this several times with the same outcome, my version of windows is 32bit

Regards

your link is to he 64bit?



I have tried running as admin ;but with the same outcome the error appears after the printer is connected see att:

printer driver-capture.png


My System SpecsSystem Spec
.

27 Oct 2009   #4
rsinbad

vista
 
 

been at it most of the day getting p**d of with it now.

ironic really had the same issues when upgrading to vista ended up getting another model should have learnt my lesson then.

Anyone else out there got this hp f2100 series working?

regards
My System SpecsSystem Spec
27 Oct 2009   #5
Kari

Microsoft Community Contributor Award Recipient

 

Try this:
  • Disconnect the printer
  • Go to Control Panel > Programs and Features, search and uninstall all HP Deskjet F211 series related applications, if any found
  • Click Start
  • Click Devices and Printers on the right pane
  • Click Add a printer
  • Click Add a local printer
  • Choose LPT1: (Printer Port), click Next
  • Choose HP from left pane, HP Deskjet F2100 series from the right pane
  • Follow the instructions on your screen
It should work now. Good luck.

Kari

My System SpecsSystem Spec
27 Oct 2009   #6
rsinbad

vista
 
 

Quote   Quote: Originally Posted by Kari View Post
Try this:
  • Disconnect the printer
  • Go to Control Panel > Programs and Features, search and uninstall all HP Deskjet F211 series related applications, if any found
  • Click Start
  • Click Devices and Printers on the right pane
  • Click Add a printer
  • Click Add a local printer
  • Choose LPT1: (Printer Port), click Next
  • Choose HP from left pane, HP Deskjet F2100 series from the right pane
  • Follow the instructions on your screen
It should work now. Good luck.

Kari
thanks again for your input,

Ok followed your fix above created another printer f2100 This printer showed a green tick, as soon as i plugged the printer in it created another with yellow exclamation mark see att

printer driver-capture.png

It then started searching for a driver and software ? the outcome was again a printer that would not work with driver failed.

Oddly the printer with a tick gave me printer setup properties etc when right clicking, the other just gives properties and Troubleshoot? perhaps i've done somthing wrong?

Regards


My System SpecsSystem Spec
27 Oct 2009   #7
Kari

Microsoft Community Contributor Award Recipient

 

If you go to properties of that grean ticked printer, can you print a test page?

Kari
My System SpecsSystem Spec
27 Oct 2009   #8
rsinbad

vista
 
 

Quote   Quote: Originally Posted by Kari View Post
If you go to properties of that grean ticked printer, can you print a test page?

Kari
yea did try that but would not printanoying, info on the non working printer is failed or corrupt reg driver entry. if i delete that printer it simply returns when i plug it in . can't figure this

printer driver-capture1.png


regards


My System SpecsSystem Spec
Reply

 printer driver




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