I use my old computer for almost 3 years. I don't know why yesterday when I played a game online, my computer got freezing and appeared a blue screen of death. What's the problem? How do I fix it, pls help. The information on the screen contain:
BUGCODE_USB_DRIVER
STOP: 0x000000FE (0X00000005, 0x827860E0, 0×80867112, 0x82B2EF70)
Any help will be appreciated!
Hey Albert,
According to the error code you offered, something’s wrong with your USB driver.
The common troubleshooting method for Bugcode USB driver (Blue Screen) error is to download and install the latest USB drivers if you updated your OS or some build-in services/programs. If not, you may need to restore to the older version.
But if you have yellow mark next to your USB driver (under Universal Serial Bus Controller) in Device Manager, you need to fix it. Troubleshoot the error either manually with the steps 2-ComputerDriver offers or use third-party program, say Driver Detective. Don’t worry about it, it is easy to fix.
Last edited by Yessir; 25 Apr 2014 at 04:50. Reason: change font
Additional information is required.
1. Download the DM Log Collector application to your desktop by clicking the link below
DM Log Collector.exe
2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.
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