Ethernet not recognized  

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  1. Posts : 7
    Windows 7
    Thread Starter
       #11

    i go to update driver, choose manually, choose the path of my documents. I have the driver application "PROWIN732" in there. when i click next it says

    "windows could not find driver software for your device

    If you know the manufacturer of your device, you can visit its website and check the support section for driver software"

    :S
      My Computer


  2. Posts : 901
    Windows 7 Ultimate 64bit
       #12

    Barman58 said:
    One trick that can be useful in this type of issue is when you un-install the existing drivers there should be an option to remove all files from disk or similar - this action can often enable a successful manual install.
    jhooks said:
    i go to update driver, choose manually, choose the path of my documents. I have the driver application "PROWIN732" in there. when i click next it says

    "windows could not find driver software for your device

    If you know the manufacturer of your device, you can visit its website and check the support section for driver software"

    :S
    You have tried the above,uninstalling the device and its folders and then try?
      My Computer


  3. Posts : 7
    Windows 7
    Thread Starter
       #13

    i uninstalled the intel 82566dc blah blah, with the option of deleting all that extra jazz. Then i uninstalled the ethernet controller (which gave me no additional options to remove all files).

    at that point i scan for hardware changes. It now recognizes two ethernet controllers, one of which windows quickly installs as the intel 82566dc, and the other just remains with the yellow exclamation mark. still no god damn internet.

    i tried running diagnostics again, and it still gives me the message "a network cable is not properly plugged in or may be broken". so i swapped it with another cord and it still doesn't work. WTF
      My Computer


  4. Posts : 31,250
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #14

    I think the main issue here may well be the format of the driver package from Intel.

    It would seem that it is the form of an executable installer, (file type exe or msi), the manual install process requires that the files be in the form of a number of files that actually make up the drivers, (normally .DLL with at least one .INF file).

    The manual install need to locate the actual driver files, the issue we have is how to accomplish this?

    When you run the installer do you have an option to create the files at a specific location, if so run the installer and create the files in a new folder on your desktop.

    When you then go to manually install the drivers point to these files you have created on the desktop.

    One other thing to try is to run the installer as an administrator and in compatibility mode for Vista SP1 (both options may be set by right click on the .exe and selecting compatibility
      My Computers


  5. Posts : 7
    Windows 7
    Thread Starter
       #15

    WOW i am an idiot

    OK so i fixed the problem once i took a look see inside my computer.

    I had forgotten that my network cable wasn't plugged into the motherboard but was infact plugged into a pci linksys adapter. I remember now cause it was linksys drivers i was looking for when i couldn't get internet on the release candidate.

    So all i had to do was plug it into the motherboard instead and now it works. guna go now and see if i can actually find the drivers again for the linksys adapter.

    THANKYOU so much for all the help, couldn't have done it without that intel link. Sorry for wasting your time with all that trouble at the end.

    Cheers,
    james
      My Computer


  6. Posts : 901
    Windows 7 Ultimate 64bit
       #16

    jhooks said:
    WOW i am an idiot

    OK so i fixed the problem once i took a look see inside my computer.

    I had forgotten that my network cable wasn't plugged into the motherboard but was infact plugged into a pci linksys adapter. I remember now cause it was linksys drivers i was looking for when i couldn't get internet on the release candidate.

    So all i had to do was plug it into the motherboard instead and now it works. guna go now and see if i can actually find the drivers again for the linksys adapter.

    THANKYOU so much for all the help, couldn't have done it without that intel link. Sorry for wasting your time with all that trouble at the end.

    Cheers,
    james
    Glad you got it sorted:)

    Support and Services

    Searching for: linksys - Softpedia

    You might get them there.

    Dan
      My Computer


 
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