Cannot install driver / drivers missing on new install win7 ultimate  


  1. Posts : 4
    Windows 7 ultimate x64
       #1

    Cannot install driver / drivers missing on new install win7 ultimate


    Hello, this is my first post on the forum, and I hope you can help me.
    I have recently been given an HP 6465b probook. It had been dropped and the hard drive had failed. I installed a new hdd and got a copy of Windows 7 ultimate x64. The install went well until I discovered I couldn't connect to the Internet. There are at least 5 drivers missing.
    They are for the SM Bus controller, Broadcom netxtreme gigabit ethernet controller, Broadcom netxtreme II network controller, two unknown devices. Now I think about there may be others as well.
    I checked the system 32 / drivers folder and they are all there I think.
    I tried to install the drivers in the usual way but windows says it cannot find them. I tried to install them from the windows disc. Again windows couldn't find them. I connected to my router via cable to try get cconnected that way but no luck. I have downloaded drivers to cd and installed from there, but I got an error code 10 device cannot start. In sysinfo it says driver not installed properly.
    So I am at a loss as to what to try next. I hope the forum can assist with this.

    Kind regards,....... Amazingmin (Dean)
      My Computer


  2. Posts : 21,007
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome Amazing I am not a fan of the Windows feature mate and always go for the manufacturers site for drivers
    These are what you need I think http://h20565.www2.hp.com/portal/sit...tte.cachetoken

    Now if you cannot connect to the net you might need to get them onto stick on another machine and install from the stick.
      My Computer


  3. Posts : 4
    Windows 7 ultimate x64
    Thread Starter
       #3

    Thanks for your help. I have got connection to Internet now, so getting the drivers has been a lot easier. Some will still not install, as Windows says it has the correct driver, but cannot install it as access is denied. I presume this means I have to be logged in as an administrator, or is it something else?
      My Computer


  4. Posts : 21,007
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    Dean see this for finding out if you are the Admin User Account Type - Change

    Why access is being denied I don't know any chance of a pic of the message
    Screenshots and Files - Upload and Post in Seven Forums

    If I don't reply for a while it is because I have a problem myself as I have just lost a whole post to you.
      My Computer


  5. Posts : 4
    windows 7 64 bit
       #5

    Hi, I have a custom built computer (GA-F2A85X-UP4 AMD A10-5800k) and had to reinstall windows. I was able to get all drivers from Gig website but I still cannot use them to update USB. I get an error message stating "windows has found the files for the drivers but it cannot install..." Any suggestions?

    Thanks
      My Computer


 

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