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Windows 7: Driver for MTP USB failed error 31 for Iphone & Kindle
Just in the last week I can no longer view my Iphone 4 or my Kindle threw my computer in Windows 7 32 bit Professional. I have been a computer technician for 19 years and have tried everything I can find in Microsoft, Apple and Amazon. Amazon phone support could not even fix it. I receive the MTP USB error. I even formatted my harddrive, reinstalled windows and it still did the same thing with only Windows installed. I also installed Itunes to see if that would make a difference and I can see the phone in Itunes but not in my computer. It allows me to connect my Free Agent external just fine. Both the Iphone and Kindle work on my brother's 64 bit Windows Professional and my old xp machine as a camera, but at least I can get the pictures off that way. I have even purchased name brand USB cords for both products. I need to make them work in this system as this is the one I use for everything. Any help would be wonderful.