trouble updating driver for AMD Radeon 6570 HD  

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  1. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #41

    Oh man, this can be a vicious circle.

    I'm not sure if fusion is all that smart - it might just say "here are the things I know about AMD, is there anything you don't want removed"

    For now just close Fusion.

    Please check Device manager again for Display.

    If it's there, uninstall the driver (plate tab) - make sure you look around for a checkbox
    it's usually in the lower left corner and it says remove software (or something to that effect). There might be a pop up instead of a checkbox that asks the same thing (do you want to remove the software)

    Yes, you want to remove the software.

    The only way the AMD driver can be reinstalled is if the software still lives on the box.

    Check the name of the driver - make sure we're not fighting something else - like Nvidia.

    I saw Intel on the HP page, so I think the Nvidia is a left over from a card that was in the machine.

    Let me collect my thoughts while you check Device mgr.

    I'm ready for a bigger hammer!

    Please download cCleaner from Piriform and install.
    it should start automatically- if not click the link to start the download.

    rename
    C:\AMD
    C:\AMD-x

    rename
    C:\Program Files\Common Files\ATI Technologies
    C:\Program Files\Common Files\ATI Technologies-x

    Go to Control Panel > Devices and Printers
    right click the name of your Computer
    select device installation settings
    set is as below and save
    trouble updating driver for AMD Radeon 6570 HD-capture.png


    I think that should close the door on any automatic updates.

    Run cCleaner - just the cleaner part (the broom) - analyze button, then run cleaner button
    You can close cCleaner after the cleanup.
      My Computer


  2. Posts : 42
    Microsoft Windows*7 Édition Familiale Premium 64 bits 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #42

    I did everything you mentioned aside from this part that i did not understand:
    rename
    C:\AMD
    C:\AMD-x

    rename
    C:\Program Files\Common Files\ATI Technologies
    C:\Program Files\Common Files\ATI Technologies-x
      My Computer


  3. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #43

    Sorry for the short hand. I was asking you to rename two folders
    AMD and ATI Technologies in two different locations.
    by adding -x to the end of the folder name
    When you're done the folders will be named
    AMD-x and ATI Technologies-x


    In Windows Explorer, open C:\
    right click AMD
    select rename
    AMD-x

    Same Explorer window
    open Program Files
    open Common Files
    right click ATI Technologies
    select rename
    ATI Technologies-x

    ATI Technologies was the folder you couldn't locate in a search, so it might not exist.
    C:\Program Files\Common Files is where it should exist, but you've been cleaning stuff up.... so it might really be gone.
      My Computer


  4. Posts : 42
    Microsoft Windows*7 Édition Familiale Premium 64 bits 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #44

    this is what I get when I look for AMD in c:trouble updating driver for AMD Radeon 6570 HD-c-amd.jpg
    Which one
    do I rename
      My Computer


  5. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #45

    Sorry, network up and down here

    just go to c:\ and c:\program files\common files, don't search
      My Computer


  6. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #46

    these will be brief so I can submit before losing connection

    on C:\
    right click AMD on C:\
    select rename
    AMD-x

    then
    expand Program files
    expand Common files
    select ATI Technologies
    right click
    select rename
    ATI Technologies-x
      My Computer


  7. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #47

    since I don't know if I'll be on tonight and tomorrow is Independence Day in the US, I might not get back until Saturday (hopefully ISP will resolve issues before then)

    After renaming the folders, restart your machine

    Might as well give the AMD install a shot, I won't be able to do any real research on Nvidia (I think it's just a remnant in the path statement)
      My Computer


  8. Posts : 42
    Microsoft Windows*7 Édition Familiale Premium 64 bits 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #48

    the AMD file is done but i didn't find the ATI one:[ATTACH]
    [/ATTACH]
      My Computer


  9. Posts : 42
    Microsoft Windows*7 Édition Familiale Premium 64 bits 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #49

    And thank you for your help gonna give the install a shot as you suggested, happy independance day watch out for those aliens
      My Computer


  10. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #50

    ok, thought you might as well check - it didn't show up in the CMd dir list or Windows Search - no worries

    restart and try the update. I might get lucky and stay on for a bit.
      My Computer


 
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