Current video card may support Aero w/ a driver compliant w/ WDDM  


  1. PepperXIV
    Posts : 2
    Windows 7 Home Premium 64bit
       New #1

    Current video card may support Aero w/ a driver compliant w/ WDDM


    I recently purchased a used HP 2000 Notebook and performed a fresh install of windows 7 to wipe it. I did not test Aero prior to doing a fresh install but considering it came from the factory with Windows 7 on it I figured it should be able to support Aero. Is this not the case?


    This is the message that appears when I try to troubleshoot my problem with Aero.

    "The current video card may support Aero with a driver that is compliant with the Windows Display Driver Model (WDDM). Contact the manufacturer of your computer or video card for a WDDM-compatible driver."

    I tried searching for solutions via google but nothing I have tried has worked for me. So far I have tried the following:

    -Troubleshooting
    -Windows updates
    -Updating my driver
    -Restarting Device manager


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  3. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #2

    Hi Welcome to Seven Forums ... You do not state which Graphics Card you have .. Also the Model Number you have given is not complete there are some letters missing .. The message you got from Windows means you should go to the Manufactures Website for the Driver ...
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  4. PepperXIV
    Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    First off thank you for your reply. I believe the model number is hp 2000-2a20ca notebook pc. How can I find out what my graphics card is?
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  6. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #4

    Hi there .. Your Graphics Card is the AMD Radeon HD 7340 .. You can find the Driver in the Link below ..


    Software & driver downloads HP 2000-2a20CA Notebook PC | HP® Support
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