Wifi + Bluetooth driver won't install on dell.  

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  1. Posts : 10
       #1

    Wifi + Bluetooth driver won't install on dell.


    Hello.

    I was asked to re install windows 8 on a laptop. It's a Dell Inspiron 15 ( 3521 ).

    It installed all the drivers except the wifi + Bluetooth driver.

    The laptop cannot connect to wifi straight after installing windows 8.

    When I run the exe, it gets to the end of the installation it asks for the user to switch on the Bluetooth or wireless switch ( It was one if them, I forgot which one ).

    I look all over the laptop and cannot find anything that resembles a switch. I looked at the FN keys and there is no shortcut for it or anything.

    I looked to see if it's under settings in windows 8 but the wifi screen says " no devices ".

    The laptop has a cheap build.

    Any advice would be really appreciated. Thanks in advance.
      My Computer


  2. Posts : 18,415
    windows 7 home 64bit
       #2

    Hi Welcome to Seven Forums ... Have you got the QuickSet Application Installed ? If not Please Install it then using your Function Keys try to enable the Wireless/ Bluetooth Device by pressing FN+F2 or F3 before you Install the Driver ...
      My Computer


  3. Posts : 10
    Thread Starter
       #3

    Thank you I will do that. I was pressing FN + F1.
      My Computer


  4. Posts : 18,415
    windows 7 home 64bit
       #4

    Most welcome please let us know if you have further issues
      My Computer


  5. Posts : 10
    Thread Starter
       #5

    Hi. Sorry it doesn't work. All the other F keys work. This one doesn't do anything.
      My Computer


  6. Posts : 18,415
    windows 7 home 64bit
       #6

    You Installed the Software ? If so please try this press the Windows key plus x .. That should open the Windows Mobility Center then enable the Device ..
      My Computer


  7. Posts : 10
    Thread Starter
       #7

    Alright so I downloaded a different wireless driver and it did not ask me to turn on the wireless switch. The installation bar reaches the end and just hangs there. I cancelled it and it didn't install the wifi driver. However it continued with installing the Bluetooth suite and that was successful.
      My Computer


  8. Posts : 18,415
    windows 7 home 64bit
       #8

    Did you Download this Driver >>> Dell Wireless 1704 802.11b/g/n, Bluetooth 4.0+HS Driver ?
      My Computer


  9. Posts : 10
    Thread Starter
       #9

    1704 is the one that didn't work.

    1703 / 1705 is the one that hanged and let me install Bluetooth suite.
      My Computer


  10. Posts : 18,415
    windows 7 home 64bit
       #10

    I take it you did Restart the Computer ? Does the Network Card show in the Device Manager as missing a Driver ?
      My Computer


 
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