Help!! trying to install hp printer  


  1. Posts : 10
    7Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Help!! trying to install hp printer


    Im Having trouble installing a hp deskjet on my win7 laptop - when i plug the usb in to laptop bubble message in task bar reads: could not install drivers -

    When i install hp drivers and select wireless operation im asked to insert printer usb cable to laptop to complete setup - but laptop does not recognize that ive inserted usb so the install will not go any further

    Could i possibly have system files missing from laptop? as i have this printer installed on my main computer and it works fine!
      My Computer


  2. Posts : 10
    7Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #2

    Forgot to mention in my previous post that i had problems with the print spooler automatically turning itself off but it seems to have cleared now (after turning it back on a few times) leaving me with the above problems!
      My Computer


  3. Posts : 18,415
    windows 7 home 64bit
       #3

    Hi there ... What is the printer Model Number ... You also need to fill your System Specs .. The Link below will help you achieve this ...

    System Info - See Your System Specs

    Also run a System Scan and Post back the Results ...

    SFC /SCANNOW Command - System File Checker
      My Computer


  4. Posts : 1,962
    Windows 7 x64 (Ultimate)
       #4

    Some printers (brother comes to mind) require the installation of the software prior to you plugging in the cable or looking for it on the network... Download the manual and follow instructions
      My Computer


  5. Posts : 10
    7Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Scan come back clean - my machine spec have been updated
      My Computer


  6. Posts : 18,415
    windows 7 home 64bit
       #6

    What is the Model Number of your Printer ?
      My Computer


  7. Posts : 10
    7Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    Its a HP deskjet 3050a
      My Computer


  8. Posts : 7,683
    Windows 10 Pro
       #8

    frank pole said:
    Its a HP deskjet 3050a
    Have a look here and download your driver - Software & driver downloads HP Deskjet 3050A e-All-in-One Printer - J611g | HP® Support

    It may also help to read any material you still have for the printer to help get the drivers installed.
      My Computer


  9. Posts : 1,519
    Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
       #9

    Nearly all the HP printer installations I've done worked better by leaving the data cable unplugged as instructed until prompted to connect by the software. Some did have a choice to select for connecting later.
      My Computer


 

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