New
#1
Can't open Hp coolsense
Hi, I have a hp pavilion dv6 7050ca laptop and I cannot open Hp coolsense. I searched around and found that my problem was my hp support assistant. When I open hp support assistant it automatically crashes and says windows is finding a solution to the problem...I tried to uninstall using control panel and it gave me "error 1316." saying the my account already exists or something along those lines. Now I downloaded the fixit by microsoft and it apparently got hp support assistant to uninstall, but when I open hp recovery manager to try and reinstall it...it shows a red exclamaition mark claiming I did not uninstall Hp support assistant...and it doesn't show up on control panel anymore...What is wrong? And how do I get Hp support assistant and hp coolsense to work? Please help me as I really want both of those applications to work!