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#1
Webcam Not Working on a Dell xps 17
Hey all,
First of all I know this problem is rather specific to Dell XPS 17 (L702x), but I keep having problems with my webcam. I've tried quite a lot of things, and I am running out of ideas.
Now, what I have tried doing:
1. Uninstall and install driver,
2. Uninstall and reinstall Dell Webcam Central
(both from Dell website)
3. switching off computer, taking battery out, holding the power button for half a minute, then on again
4. I have disconnected the camera and connected it again
5. I have manually checked connections, (seemed ok)
6. I have tried installing and uninstalling, in all combinations that I could think of, safe mode, run as admin, nothing worked.
I have however found something. No matter how i try updating the driver, i always have the one from 2006, version 6.1.7601.18208
As far as I've seen the one on dell website is from 2011.
I am guessing this is the problem and I am actually not updating the driver. I have also unintalled old driver, updated new one, then restart. After it restarts i get the "found new hardware" message and install the old driver for the webcam (2006). So I do not know how to make windows not to install the driver automatically.
I must also mention that this happens once every 3-4 months, and before I managed to solve it with reinstallation of driver, now nothing.
Also, my mic is on the same board as the webcam, (on top of the screen). Since on skype the mic works well, but the camera not, I suspect it is only a software issue, not a hardware. At least I hope so.
I would appreciate if anybody could help me. I've been trying for a week now to solve this.