Driver for DVD not recognized by windows 7

Aisha7 · 02 Nov 2009

I just upgraded my windows vista to windows 7. Everything went smoothly except I get this error message for my DVDRAM:T he software for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)

Has anyone else had this problem? I have searched everywhere and am a loss as what to do. My DVD player won't play any DVDs at all.

DocBrown · 02 Nov 2009

Welcome Aisha7,

Please give us the make & model of your DVD & other hardware info :)

Aisha7 · 03 Nov 2009

My computer is an Acer Aspire 5610 and the code for my driver is:
HL-DT-ST-DVDRAM-GSA-T10N-ATA

Thanks

Frostmourne · 03 Nov 2009

Did this PC come with 7 or did you upgrade? Check the model name for new drivers.

Aisha7 · 03 Nov 2009

I upgraded it and I did check the Acer website. They want you to download a Driver scanner first for $30.00 and then they send they would update all the drivers. I already have Uniblue driver scanner and it said that I have the latest update.

I emailed Acer support so I am hoping to get an answer from them. It is a pain when you can't use your DVD player!

SIW2 · 03 Nov 2009

Where is the link where they want you to d/l DriverScanner?

Aisha7 · 03 Nov 2009

It was under Acer 5610 drivers download.

SillyMan · 03 Nov 2009

Threre are no DVD drivers! Win 7 has everything built in. Try updating BIOS and DVD drive's firmware.

DocBrown · 03 Nov 2009

Aisha7 said:

My computer is an Acer Aspire 5610 and the code for my driver is:
HL-DT-ST-DVDRAM-GSA-T10N-ATA

Thanks

All I could find for the Acer Aspire 5610 laptop were XP drivers, for 2006 & 2007.

Have you tried to install the DVD driver in XP compatability mode ?

Since you have Vista on the computer before. What about the Vista DVD drivers?

Try installing them in compatability mode.

" Doc "

Adrian · 03 Nov 2009

Aisha7 said:

I just upgraded my windows vista to windows 7. Everything went smoothly except I get this error message for my DVDRAM:T he software for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)

Has anyone else had this problem? I have searched everywhere and am a loss as what to do. My DVD player won't play any DVDs at all.

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Adrian