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Windows 7: Driver for DVD not recognized by windows 7

02 Nov 2009   #1
Aisha7

Windows 7
 
 
Driver for DVD not recognized by windows 7

I just upgraded my windows vista to windows 7. Everything went smoothly except I get this error message for my DVDRAM:T he software for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)

Has anyone else had this problem? I have searched everywhere and am a loss as what to do. My DVD player won't play any DVDs at all.


My System SpecsSystem Spec
.
02 Nov 2009   #2
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Welcome Aisha7,

Please give us the make & model of your DVD & other hardware info
My System SpecsSystem Spec
03 Nov 2009   #3
Aisha7

Windows 7
 
 

My computer is an Acer Aspire 5610 and the code for my driver is:
HL-DT-ST-DVDRAM-GSA-T10N-ATA

Thanks
My System SpecsSystem Spec
.

03 Nov 2009   #4
Frostmourne

Windows 7 Ultimate x86-64
 
 

Did this PC come with 7 or did you upgrade? Check the model name for new drivers.
My System SpecsSystem Spec
03 Nov 2009   #5
Aisha7

Windows 7
 
 

I upgraded it and I did check the Acer website. They want you to download a Driver scanner first for $30.00 and then they send they would update all the drivers. I already have Uniblue driver scanner and it said that I have the latest update.

I emailed Acer support so I am hoping to get an answer from them. It is a pain when you can't use your DVD player!
My System SpecsSystem Spec
03 Nov 2009   #6
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Where is the link where they want you to d/l DriverScanner?
My System SpecsSystem Spec
03 Nov 2009   #7
Aisha7

Windows 7
 
 

It was under Acer 5610 drivers download.
My System SpecsSystem Spec
03 Nov 2009   #8
SillyMan

Windows 7 Ultimate x64
 
 

Threre are no DVD drivers! Win 7 has everything built in. Try updating BIOS and DVD drive's firmware.
My System SpecsSystem Spec
03 Nov 2009   #9
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Quote   Quote: Originally Posted by Aisha7 View Post
My computer is an Acer Aspire 5610 and the code for my driver is:
HL-DT-ST-DVDRAM-GSA-T10N-ATA

Thanks

All I could find for the Acer Aspire 5610 laptop were XP drivers, for 2006 & 2007.

Have you tried to install the DVD driver in XP compatability mode ?

Since you have Vista on the computer before. What about the Vista DVD drivers?

Try installing them in compatability mode.


" Doc "
My System SpecsSystem Spec
03 Nov 2009   #10
Adrian

 

Quote   Quote: Originally Posted by Aisha7 View Post
I just upgraded my windows vista to windows 7. Everything went smoothly except I get this error message for my DVDRAM:T he software for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)

Has anyone else had this problem? I have searched everywhere and am a loss as what to do. My DVD player won't play any DVDs at all.
Welcome to Windows 7 (SEVEN) Support Forum.
All members are eager to provide support.
To provide support service please provide us with your system specifications.
You may use the bottom of the left of your screen to fill out your specifications.
Best Regards,
Adrian
My System SpecsSystem Spec
Reply

 Driver for DVD not recognized by windows 7




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