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Windows 7: No Sound on W7

03 Nov 2009   #1
SFisch

Windows 7
 
 
No Sound on W7

Heya, all. I'm new here, and I'm not really sure on how to fill out all of my system info, so you'll be seeing a lot of question marks.

Aaaanyway, I seem to be having a problem with sound in Windows 7. I have a little speaker icon on the task bar with the "X" over it. When I hover the mouse over it, it simply says "No Audio Output Device is installed."

I have tried installing drivers, uninstalling drivers, searching for drivers with Windows Update, and pretty much scourging Google for a solution. No luck so far.

As far as I can tell, this is a x64 problem. I upgraded from my Vista x32 to the Windows 7 x64. I'm assuming my sound driver was out of date or something. I don't really understand how this stuff works and as such, finding a solution is pretty difficult. I would appreciate any help that anyone could offer!

Thank-you




Attached Thumbnails
No Sound on W7-error-device-manager.jpg  
Attached Images
No Sound on W7-no-device.jpg No Sound on W7-nothing-installed.jpg 
My System SpecsSystem Spec
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03 Nov 2009   #2
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Your computer doesn't have any Windows 7 drivers, but that shouldn't be a problem. Usually Vista x64 drivers will work with 7 x64. Visit the HP site and download the necessary Vista x64 drivers - then install them. You may have to install them in compatibility mode.

Select software and drivers HP Pavilion a6030n Desktop PC - HP Customer Care (United States - English)

Compatibility Mode
My System SpecsSystem Spec
03 Nov 2009   #3
SFisch

Windows 7
 
 

I've tried that every which way in compatibility mode. I ended up downloading a setup file called "sp37325" and no matter which compatibility mode I use it always ends up with the same error message, "Your system does not meet the minimum requirements for this update. Update has been cancelled. (9998)" I don't really understand this; if this driver was meant to work on my system and if my manufacturer specifically suggested it, how does my system not meet the minimum requirements?
My System SpecsSystem Spec
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03 Nov 2009   #4
torrentg

7600.20510 x86
 
 

Right click on audio device with missing driver in device manager. Choose properties. Go to details tab, change dropdown to hardware ids. Copy and paste results. I could possibly locate something, even from another manufacturer.

Or install what you have now using device manager. Right click, update driver software. Browse. Let me pick. Have disk. Browse. Find the .inf. Click or double click on it. Hit ok and let it install.
My System SpecsSystem Spec
03 Nov 2009   #5
Frostmourne

Windows 7 Ultimate x86-64
 
 

Multimedia controller? That might be difficult.
My System SpecsSystem Spec
03 Nov 2009   #6
Frostmourne

Windows 7 Ultimate x86-64
 
 

Multimedia controller? Is your computer from the vista era or did it come with 7?
My System SpecsSystem Spec
03 Nov 2009   #7
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Frostmourne View Post
Multimedia controller? Is your computer from the vista era or did it come with 7?
Windows can't identify the exact hardware, but it knows the device falls into the multimedia controller category. His computer came with Vista - although I didn't spell that out in my previous post, I did state that there are no Windows 7 drivers available for his computer.
My System SpecsSystem Spec
03 Nov 2009   #8
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by SFisch View Post
I've tried that every which way in compatibility mode. I ended up downloading a setup file called "sp37325" and no matter which compatibility mode I use it always ends up with the same error message, "Your system does not meet the minimum requirements for this update. Update has been cancelled. (9998)" I don't really understand this; if this driver was meant to work on my system and if my manufacturer specifically suggested it, how does my system not meet the minimum requirements?
Actually, HP recommended that driver for Vista, not Windows 7. There are ways around this particular error - download and install WinRAR. WinRAR is an archival tool like the built-in Windows 7 zipped file tool, but it's a lot more robust. Once installed, right click on the sp37325 file and choose to "extract to sp37325\". Then, manually update the driver from the device manager and point Windows to the newly extracted folder. Or, you could try to use bypass the HP utility - go to the \Source directory and run the Setup.exe file in compatibility mode.

http://www.rarlab.com/rar/winrar-x64-390.exe
My System SpecsSystem Spec
04 Nov 2009   #9
SFisch

Windows 7
 
 

Quote   Quote: Originally Posted by torrentg View Post
right click on audio device with missing driver in device manager. Choose properties. Go to details tab, change dropdown to hardware ids. Copy and paste results. I could possibly locate something, even from another manufacturer.
pci\ven_1274&dev_5000&subsys_4c4c4942&rev_00
pci\ven_1274&dev_5000&subsys_4c4c4942
pci\ven_1274&dev_5000&cc_040100
pci\ven_1274&dev_5000&cc_0401
My System SpecsSystem Spec
04 Nov 2009   #10
SFisch

Windows 7
 
 

Quote   Quote: Originally Posted by kegobeer View Post
Then, manually update the driver from the device manager and point Windows to the newly extracted folder.
This didn't work.

Quote   Quote: Originally Posted by kegobeer View Post
Or, you could try to use bypass the HP utility - go to the \Source directory and run the Setup.exe file in compatibility mode.
This did, however. Unfortunately, nothing has changed. The driver installed but the same flags are up. (All the above attachments still apply)
My System SpecsSystem Spec
Reply

 No Sound on W7




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