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#1
Trouble with Brother MFC 8300 driver (installed with "Windows Update")
I need help getting my printer to work with a fresh install of Windows 7 Home Premium 64bit. I had to re-install due to a CMOS error which I think was due to a dead battery. It still could be something else seeing as I have had other problems with this install (explained below). Anyway, the printer is an old Brother MFC 8300 (it has been a workhorse!). Previous times I have re-installed Windows there haven't been any problems with this printer. I simply install the driver from Windows Update (the driver is named "Brother MFC8600/9650 Series" in the device manager). But this time the "Windows Update" installed the driver and says everything is working properly but when I go to "Devices and Printers" it doesn't show up under "Printers and Faxes". There is a listing for "USB Composite Device" under "Devices" that shows "Brother MFC8600/9650 Series" as a scanner. Not sure what that means.
I also tried to manually download the driver from "catalog.update.microsoft.com". I downloaded 2 different versions of the driver. One has a file size of 2.0 MB and the other has a files size of 2.3 MB. I ended up not installing either because I didn't know where the proper destination location was using the "Expand" command from the "Command Prompt" with "expand <CAB FILE NAME> -F:* <DESTINATION>". I think the file size for the "Windows Update" file was 2.1 MB (my memory isn't the greatest however).
I am currently running as a "Standard User". I also noticed an issue with an app I have used prior to this re-install, "Ultracopier". On previous installs it installed fine and it required "Administrator" rights after boot. But during this install it didn't work at all and didn't ask for "Administrator" rights after boot. I have also had issues with a 2TB external hard drive related to permissions and accessing certain files and folders. I don't know if any of this matters but I figured the more info the better.
Hopefully someone can help me with this because I really need this printer to work.