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Windows won't allow updated graphics driver to install.
Hi,
I am trying to update the graphics drivers on my son's Medion Akoya E7214. Currently it is using Intel HD graphics core i3 igdumdx32.dll,igd10umd32.dll version 8.15.10.2141. I have been in contact with Medion and they first suggested running Intel driver update utility which I did, but Intel utilility advises a customised driver has been installed and to contact Medion. Medion advise the generic driver is fine and pointed me to the latest intel diver to download. I did so but windows will not install saying the best driver for my device is already installed (the driver I am trying to install is C:\drivers\Intel\win32_152822. I tried the work around suggested by Intel by downloading the zip file and extracting and installing via device manager - same result. I also tried downloading an older driver Medion pointed me to on their Medion download website. Again windows will not install saying the best driver for your device is already installed. I am hoping to update the Intel driver as I would like to try to intall Windows SP1 via updates and I cannot with the current driver. I have tried downloading SP1 via Windows downloads site but failed miserably despite trying every tip on the site and forum I can find. Any help gratefully accepted. Thank you.