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Windows 7: Dell 922 (All In One) not compatible with Win 7, help!

14 Nov 2009   #31
northstar999

Windows 7 64 bit
 
 
Installing Dell 922 printer for Windows 7 32/64 bit OS

Here is what i did to install drivers for windows 7 32/64 bit OS's

Windows 7 32 bit OS
1 - Go to dell website for dell 922 printer driver downloads ->
Drivers & Downloads

2 - Select options for windows vista 32 bit and download the patch/upgrade utility. This is the dell printer reset utility. Run this utility and reboot pc. The file should be R166239.zip

3 - Download the optional dell printer driver file 151371.zip, release date 3/15/07.
Disconnect pc from internet and unzip files. Before you run setup select the setup file and use right mouse to select properties and check the compatibility tab. Check the box that says: Run this in compatibility mode for... Then select the drop down arrow to select choices for your operating system.

Choose Windows Vista and the correct service pack you had prior to the windows 7 setup. In my case i picked windows vista service pack 2, then run setup.
When the driver asks you to turn on printer and hook up usb cable do that. When you get to the menu for printing the alignment page do so to show the printer will print and communicate with the pc. If you dont want to print a page but you want to know if the driver worked continue to print alignment page but press cancel as the printer starts to print the page.



-------------------------------------------------------------------------------

Windows 7 64 bit OS
1 - Go to dell website for dell 922 printer driver downloads ->
Drivers & Downloads

2 - Select options for windows vista 32 bit and download the patch/upgrade utility. This is the dell printer reset utility. Run this utility and reboot pc. The file should be R166239.zip

3 - Download the optional dell printer driver file 151379.zip, release date 4/19/07.

Disconnect pc from internet and unzip files. Before you run setup select the setup file and use right mouse to select properties and check the compatibility tab. Check the box that says: Run this in compatibility mode for... Then select the drop down arrow to select choices for your operating system.

Choose Windows Vista and the correct service pack you had prior to the windows 7 setup. In my case i picked windows vista service pack 2, then run setup. When the driver asks you to turn on printer and hook up usb cable do that. When you get to the menu for printing the alignment page do so to show the printer will print and communicate with the pc. If you dont want to print a page but you want to know if the driver worked continue to print alignment page but press cancel as the printer starts to print the page.


My System SpecsSystem Spec
.
29 Nov 2009   #32
Zjanne

Windows 7
 
 

Dear all,


I tried the previous steps to install the dell 922 printer in Windows 7 64 bits. However, this doesn' t seem to work for me. I have read that some of you were able to print but not to scan, but I have the opposite result. The Dell All-In-One Center isn't installed. When I have a look into the control panel, the printer is added to the list of printers, but with a warning. From here I am able to scan, but not to print.

Does anyone has an idea what I can try to get my Dell AOI 922 printer working?

Thank you very much in advance!
My System SpecsSystem Spec
29 Nov 2009   #33
nabilalk

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Zjanne View Post
Dear all,


I tried the previous steps to install the dell 922 printer in Windows 7 64 bits. However, this doesn' t seem to work for me. I have read that some of you were able to print but not to scan, but I have the opposite result. The Dell All-In-One Center isn't installed. When I have a look into the control panel, the printer is added to the list of printers, but with a warning. From here I am able to scan, but not to print.

Does anyone has an idea what I can try to get my Dell AOI 922 printer working?

Thank you very much in advance!
Did you make sure that you downloaded the driver, uninstalled the printer drivers that Win 7 installed by default, disconnected the internet, restarted, and installed the downloaded driver?
My System SpecsSystem Spec
.

29 Nov 2009   #34
Zjanne

Windows 7
 
 

Yes, I uninstalled the printer drivers using the patch from Dell and restarted my pc. Then I disconnected the internet and installed the windows vista 64 bit driver (in Windows Vista compatibility mode and as administrator). But printing still doesn't work ...
My System SpecsSystem Spec
29 Nov 2009   #35
nabilalk

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Zjanne View Post
Yes, I uninstalled the printer drivers using the patch from Dell and restarted my pc. Then I disconnected the internet and installed the windows vista 64 bit driver (in Windows Vista compatibility mode and as administrator). But printing still doesn't work ...
Ok. When was the last time you were able to print with the printer?
My System SpecsSystem Spec
30 Nov 2009   #36
Zjanne

Windows 7
 
 

When the printer was connected to my laptop with Windows XP ... . I didn't make the upgrade from Vista to Windows 7, but bought a new pc with Windows 7 installed on it ...
My System SpecsSystem Spec
30 Nov 2009   #37
nabilalk

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Zjanne View Post
When the printer was connected to my laptop with Windows XP ... . I didn't make the upgrade from Vista to Windows 7, but bought a new pc with Windows 7 installed on it ...
Can you please post a link to the drivers that you used to install.
My System SpecsSystem Spec
30 Nov 2009   #38
MacGyvr

Windows 7 Ultimate RTM (Technet)
 
 

Quote   Quote: Originally Posted by nabilalk View Post
Quote   Quote: Originally Posted by bobkn View Post
If you're running the 32 bit version of Windows 7, try the Vista drivers, available from support.dell.com.

Drivers & Downloads

You may have to use some work-arounds to get them toinstall on Win7, but I expect that they'll work.

There are also drivers on Windows Update that claim to support Win7.

Microsoft Update Catalog

(Search on "Dell 922".)
Thanks for the tip. I found a compatible driver here. However, I still am looking for some software to use for scanning. The Dell CD had the Dell All In One center, but that doesn't seem to work in Win 7.

Anyone have any third party scanning software that would work with my Dell AIO 922?
Scanning is built into 7 and should work fine if the scanner drive installed.
My System SpecsSystem Spec
30 Nov 2009   #39
northstar999

Windows 7 64 bit
 
 
Dell 922 (All In One) not compatible with Win 7? scan?

I posted instructions for windows 7 32bit/64bit OS details to get the 922 printer working. It will printer easily as it did under windows vista but i forgot to mention that in windows 7 the all in one software didnt work anymore. But there is a work around. Just click the red/green/blue/yellow windows start icon in the lower left hand corner of the windows then a window should pop up and where you see, "search programs and files" type in scan, then you should see, programs(1) windows fax and scan. Use that. Click on it to launch it and then when you see the program icon in the lower task bar, right click and click on, "pin this program to the task bar". You can now close the windows fax and scan. Now everytime you want to scan or fax you can use this icon to launch the program. You might notice that windows 7 hides some programs from view so you have to search for them.

If you want to know more about using windows here is a url =>
Getting started with Windows 7 - Help & How-to - Microsoft Windows

Cheers,

Andrew
My System SpecsSystem Spec
01 Dec 2009   #40
Zjanne

Windows 7
 
 

Quote   Quote: Originally Posted by northstar999 View Post
I posted instructions for windows 7 32bit/64bit OS details to get the 922 printer working. It will printer easily as it did under windows vista but i forgot to mention that in windows 7 the all in one software didnt work anymore. But there is a work around. Just click the red/green/blue/yellow windows start icon in the lower left hand corner of the windows then a window should pop up and where you see, "search programs and files" type in scan, then you should see, programs(1) windows fax and scan. Use that. Click on it to launch it and then when you see the program icon in the lower task bar, right click and click on, "pin this program to the task bar". You can now close the windows fax and scan. Now everytime you want to scan or fax you can use this icon to launch the program. You might notice that windows 7 hides some programs from view so you have to search for them.

If you want to know more about using windows here is a url =>
Getting started with Windows 7 - Help & How-to - Microsoft Windows

Cheers,

Andrew
Thank you for the tip. Scanning indeeds works, but printing is still not working (I followed your instructions ...).


Quote   Quote: Originally Posted by nabilalk View Post
Quote   Quote: Originally Posted by Zjanne View Post
When the printer was connected to my laptop with Windows XP ... . I didn't make the upgrade from Vista to Windows 7, but bought a new pc with Windows 7 installed on it ...
Can you please post a link to the drivers that you used to install.
I have Windows 7 64 bit, so I used the 64 bit driver for Windows Vista (Drivers and Downloads). I also tried the 32 bit driver, but then I cannot print nor scan.
My System SpecsSystem Spec
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 Dell 922 (All In One) not compatible with Win 7, help!




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