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Windows 7: Dell 922 (All In One) not compatible with Win 7, help!

01 Dec 2009   #41
nabilalk

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Zjanne View Post
Quote   Quote: Originally Posted by northstar999 View Post
I posted instructions for windows 7 32bit/64bit OS details to get the 922 printer working. It will printer easily as it did under windows vista but i forgot to mention that in windows 7 the all in one software didnt work anymore. But there is a work around. Just click the red/green/blue/yellow windows start icon in the lower left hand corner of the windows then a window should pop up and where you see, "search programs and files" type in scan, then you should see, programs(1) windows fax and scan. Use that. Click on it to launch it and then when you see the program icon in the lower task bar, right click and click on, "pin this program to the task bar". You can now close the windows fax and scan. Now everytime you want to scan or fax you can use this icon to launch the program. You might notice that windows 7 hides some programs from view so you have to search for them.

If you want to know more about using windows here is a url =>
Getting started with Windows 7 - Help & How-to - Microsoft Windows

Cheers,

Andrew
Thank you for the tip. Scanning indeeds works, but printing is still not working (I followed your instructions ...).


Quote   Quote: Originally Posted by nabilalk View Post
Quote   Quote: Originally Posted by Zjanne View Post
When the printer was connected to my laptop with Windows XP ... . I didn't make the upgrade from Vista to Windows 7, but bought a new pc with Windows 7 installed on it ...
Can you please post a link to the drivers that you used to install.
I have Windows 7 64 bit, so I used the 64 bit driver for Windows Vista (Drivers and Downloads). I also tried the 32 bit driver, but then I cannot print nor scan.
Could you please try to connect the printer to your XP laptop to make sure it is still working.


My System SpecsSystem Spec
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02 Dec 2009   #42
Zjanne

Windows 7
 
 

Yes, I tried it and the printer still works normal ...
My System SpecsSystem Spec
02 Dec 2009   #43
northstar999

Windows 7 64 bit
 
 
Windows 7 -32/64 bit dell 922

How about trying to do things all over again and put special emphasis on using the dell printer reset utility. Also dont forget to reboot the pc after using the printer reset utility just in case.

Andrew
My System SpecsSystem Spec
.

03 Dec 2009   #44
Zjanne

Windows 7
 
 

I tried it again, and I used the dell patch and restarted after it. But still the same result I am afraid
My System SpecsSystem Spec
03 Dec 2009   #45
northstar999

Windows 7 64 bit
 
 
Windows 7 -32/64 bit dell 922

Maybe someone else can take a shot at helping u. I am at a loss as for why things dont work after i did the post. Especially after you said you did everything i told you to do.

Usually when that happens i do things and write them down one step at a time and redo it again. But there must be an answer to this problem were just not finding the something needed. I wonder what kind of pc it is?

Andrew
My System SpecsSystem Spec
05 Dec 2009   #46
Zjanne

Windows 7
 
 

No one else who has a suggestion? Then I am afraid I have to buy a new printer ...

Thanks for all the help!

By the way, my pc is a HP Pavilion p6210.


Best regards,

Zjanne
My System SpecsSystem Spec
06 Dec 2009   #47
northstar999

Windows 7 64 bit
 
 
Windows 7 -32/64 bit dell 922

Hmmm, i have all dell pc's. I have a E521, XPS 630i, and a Studio 15 laptop.
I suppose the dell pc works with the dell printer makes sense.

But i would try the hp forums if you have a hp computer then come back and report.
Sorry i wasnt able to help. If you followed my instructions to the letter and it still didnt work i cant do more than that.

I have noticed that all computers and configurations make it so some people have software problems and there are different work arounds. I would also try microsoft forums as well. But try hp first.

Andrew
My System SpecsSystem Spec
06 Dec 2009   #48
TaraSWinTeam

Windows 7
 
 

Check for the most updated driver at the printer manufacturer's website or with the Windows compatibility center: Windows 7 Compatibility Center home.

Tara
Windows Outreach Team
My System SpecsSystem Spec
06 Dec 2009   #49
gregrocker

 

The WIndows Scanning software, available by right clicking on the All-in-one in Printers and Devices, is a perfectly sufficient utility for almost any all-in-one and doesn't bloat the machine with a heavy software app that isn't needed for basic scanning.
My System SpecsSystem Spec
10 Dec 2009   #50
Demodex

Windows 7
 
 
Ops

Hi!
Thanks for your help. But I've got a strange problem.
I've followed your indications and I CAN SCAN with windows 7 own scanning software, but I CAN'T print.
When I try to install the drivers I get an error saying windows can't install dell AIO 922 drivers.
I have activated win xp SP2 compatibility and administrator.

Could you help me, please?

Sorry for my bad English.

Thanks
My System SpecsSystem Spec
Reply

 Dell 922 (All In One) not compatible with Win 7, help!




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