Windows 7 + Wacom Intuos 3 Problems...  

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  1. Posts : 3
    Windows 7
       #1

    Windows 7 + Wacom Intuos 3 Problems...


    Hi guys, i've been using the Windows 7 and my Wacom Intuos 3 for about 1 week and it was great.


    But yesterday suddenly my tablet stoped work when my windows startup....if i disable the wacom drivers the tablet works fine but not with all the wacom stuff, and if i go to the wacom properties and remove settings my tablet back to work normally.



    I've tried to reinstall the wacom Driver 6.1.2-4 but still the same...when windows startup and load my wacom driver the tablet stop...only work if i disable the driver or remove my settings..(yeah i've tried to get all stuff to default, didn't work too)











    Sorry if there anything wrong with the text, English isnt my mother language
      My Computer


  2. Posts : 4,280
    Windows 7 ultimate 64 bit / XP Home sp3
       #2

    Welcome to seven forums. My only suggestion is to try and contact the manufacturer and explain your problem. it doesn't sound like a windows seven problem but a problem with their driver support.
      My Computer


  3. Posts : 3
    Windows 7
    Thread Starter
       #3

    Yeah, but the driver was working before this....And then i can't make my tablet work with any driver
      My Computer


  4. Posts : 3
    Win 7 64bit
       #4

    I had the same problem with a Wacom bamboo. It seems the tablet service fails just after startup.
    Open services (control panel/administrative tools) double click on the tabletpenservice and go to the recovery tab, then the first failure tab just below and select restart service from the drop down menu, Then apply and restart your pc.

    Theres more information at the Wacom forums, seems we are not the only ones having issues with Windows7 and this driver set.

    Worked for me.
      My Computer


  5. Posts : 3
    Windows 7
    Thread Starter
       #5

    Well, i just formated the PC. IF occour again i will follow this
      My Computer


  6. Posts : 1
    Windows 7
       #6

    Pen pressure


    Thought I'd let everyone know how to fix the common pen pressure problem. It took me 2 days to figure it out and I had to read soooo many threads.

    I have an Intuos 3 on a Windows 7 OS.

    - Uninstall all wacom software/drivers on ur computer
    - Follow prompts and restart ur computer
    - Download latest driver from wacom (612-5)
    - Install the driver
    - Follow prompts and restart ur computer
    - Plug in your tablet to your unit
    - Follow prompts and restart ur computer
    - Open photoshop and the issue is solved.

    Hope this helps people avoid the stress I had.
      My Computer


  7. Posts : 5
    Windows 7 (64bit)
       #7

    Issue still seems to exist with the latest Wacom driver (612-5).

    To be specific: with an clean install of Win 7 (64 bit) and the 612-5 driver, everything worked fine for about three days; then repeated "tablet driver is not running" errors.

    Decided to try reinstalling the driver, so used control panel to uninstall the tablet driver and the IE/Netscape plugins. However re-running Wacom's installer (pro612-5_int.exe) now crashes just after I click 'accept' on the software license. The message is: "Tablet Service Deployer/Undeployer has stopped working" and the details are:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Setup.exe_Wacom Technology, Corp. Deployer/Undeployer
    Application Version: 6.1.2.5
    Application Timestamp: 4b0c3299
    Fault Module Name: Setup.exe
    Fault Module Version: 6.1.2.5
    Fault Module Timestamp: 4b0c3299
    Exception Code: c0000005
    Exception Offset: 000e08eb
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
      My Computer


  8. Posts : 5
    Windows 7 (64bit)
       #8

    Rebuild - OK so far


    Started again from a clean install of Win 7 and the Intuos 3 is working again (touch wood).

    In case it's of any use to others with the same issue, I was careful to install the driver before connecting the tablet. I also took the precaution of installing the tablet driver last - after all the other peripherals (scanner etc.)

    I have a feeling that the previous problems may have started after I reconnected the tablet to a different USB port to the one on which I installed it - so this time I'm going to leave it on the same one.

    The other thing I'm watching out for is any windows update that could have been the cause... if this turns out to be the case then I'll post back :)
      My Computer


  9. Posts : 5
    Windows 7 (64bit)
       #9

    Happily I can confirm that one week down the road, the Intuos 3 is still working fine on Win 7 - not sure whether the key to this was installing the driver last, or leaving it plugged into the same port... but so far so good
      My Computer


  10. Posts : 3
    windows 7 64 bit
       #10

    mjcross said:

    The other thing I'm watching out for is any windows update that could have been the cause... if this turns out to be the case then I'll post back :)
    For me my Intuos 3 stopped working completely after installing an update for "Wacom mouse" from Windows update. After using a system restore point from before the Windows update install everything works fine again! Beware of that update folks!
      My Computer


 
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