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Windows 7: No bluetooth devices found, but other devices find the PC.

26 Feb 2015   #1

Windows 7 Professional SP1 32bit
No bluetooth devices found, but other devices find the PC.

Windows 7 Professional 32bit, Gigabyte x86 PC.

Windows bluetooth discovery is not finding any devices. On my android phone I can turn on discovery and locate the PC, and it prompts me to enter the passcode on the PC. However no devices show up.

I have tried three different USB dongles and installed the generic Windows bluetooth driver. (One of the devices prompted me for a different driver which was downloaded and installed, but then the radio was not recognized) I've tried three different devices as well (a mouse, a trackpad, and the android phone).

I've installed "Bluetooth Command Line Tools" and it tells me that the radio is installed and working properly, as does the Windows device manager. Bluetooth icon shows in the system tray when the dongle is plugged in.

I've changed the settings in services.msc as detailed in other posts (changing to local account with my username and password).

I've turned off firewall and antivirus, no change.

Constructive ideas, suggestions, and opinions are welcome. I can't just throw it out the window, though, as this is a work computer. All I want to do is add a Bluetooth trackpad.

My System SpecsSystem Spec
02 Mar 2015   #2

Windows 7 Professional SP1 32bit

I've just installed BlueSoliel (trail version which will expire in 30 days) and now all my devices can pair and connect.

At this point it appears to be a Windows software / driver issue. I'd really like to track this down and fix it myself, I don't mind actually paying for the BlueSoliel software but I'm stubborn about 'stupid computer problems'.
My System SpecsSystem Spec

 No bluetooth devices found, but other devices find the PC.

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