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Windows 7: Microsoft Bluetooth Mouse doesn't work on Windows 7 Professional 64bit

12 Mar 2015   #1

Window 7 Professional x64
Microsoft Bluetooth Mouse doesn't work on Windows 7 Professional 64bit

Hello all

Microsoft Sculpt Touch Mouse Bluetooth doesn't work on my Dell laptop. Here is some more detailed information:
Laptop: Dell Vostro 3750
Operation System: Windows 7 Professional 64bit SP1

Steps to reproduce:
1, turn on Bluetooth of Sculpt Touch Mouse
2, go to 'Devices and Printers'
3, add a device
4, double click 'Microsoft Sculpt Touch Mouse' on the list of popup screen
5, the 'Microsoft Sculpt Touch Mouse' device (icon) will be added to device list on 'Devices and Printers'
6, ovserved that the icon of 'Microsoft Sculpt Touch Mouse' was grey out and couldn't be used
7, tried to move the mouse, but no response and the light on the top of the mouse keeps flashing (red <--> green)

The Microsoft Sculpt Touch Mouse was suppose to be setup / install in one minute. That's why I prefer to buying the Microsoft mouse product. But it wasn't. It took me few days to try to install it and it was still failed.

Could everyone tell me how to fix that? Thanks.

My System SpecsSystem Spec
12 Mar 2015   #2

Windows 7 Pro 32bit

Try installing this software/driver for microsoft mouse and keyboard first: Microsoft Sculpt Touch Mouse
My System SpecsSystem Spec
12 Mar 2015   #3

Window 7 Professional x64

I'd installed Mouse and Keyboard Center 2.3 64-bit already. When running Mouse and Keyboard Center, I couldn't find the mouse on the list.
My System SpecsSystem Spec

12 Mar 2015   #4

Window 7 Professional x64

Anyone can help me? Thanks
My System SpecsSystem Spec
13 Mar 2015   #5

Windows 7 Pro 32bit

i haven't used that kind of mouse before, try this reading this article. if you haven't found this yet.
How-to: Set Up Bluetooth Mice | Microsoft Hardware
or this from dell forum: Cannot connect Microsoft Sculpt Touch mouse - Networking, Internet, Wireless Forum - Networking, Internet, Wireless - Dell Community
I am hoping you could find your answer there.

or anyone encountered this issue before, kindly give some input.

My System SpecsSystem Spec

 Microsoft Bluetooth Mouse doesn't work on Windows 7 Professional 64bit

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