Ethernet Controller issue, cant install drivers or detect devices  

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  1. Posts : 18,415
    windows 7 home 64bit
       #31

    What is the exact Model Number of your USB Adapter ? ...
      My Computer


  2. Posts : 725
    Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
       #32

    Zypheus said:
    Attachment 355133

    Its a Asmedia XHCI controller , dont think its related?
    I can also try have a look. As for the Unknown Device (the XHCI controller) don't know if related either but have you tried installing the Asmedia USB 3.0 driver from ASUS web site?

    List any Problem devices
    • Make sure devices are connected and powered on
    • Click the Start Orb, type msinfo32 in the search box. Hit Enter
    • Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so

    Generate and attach a DirectX report
    • Click Start, enter dxdiag in the search box
    • When DxDiag opens, look along the buttons at the bottom of the DxDiag window
      ===> If you’re running 64 bit Windows, you’ll see a 64-bit DxDiag button. Click it to run the 64-bit version of dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save as a text file to your Desktop
    • Upload the file to your next post
      My Computer


  3. Posts : 23
    Windows 7 Professional x64
    Thread Starter
       #33

    The asmedia XHCI controller i have already uninstalled it . I don't think i using it anyway.

    For the msinfo32 , under problem devices it shows this.
    Ethernet Controller issue, cant install drivers or detect devices-problem.jpg



    The dxdiag is attached as below.

    DxDiag.txt
      My Computer


  4. Posts : 23
    Windows 7 Professional x64
    Thread Starter
       #34

    maxie said:
    What is the exact Model Number of your USB Adapter ? ...
    Im not using the USB adapter , the problem already existed when i was using the ethernet adapter card.

    The model of the card is 300Mbps Wireless N PCI Adapter TL-WN851N.
      My Computer


  5. Posts : 23
    Windows 7 Professional x64
    Thread Starter
       #35

    something miraculously happen just now , after letting my comp sit for awhile , i decided to try and uninstall the ethernet controller from the device manager , after which i right click and scan for new hardware. It shows scanning for plug and play compliant hardware and it got connected! How did it happen im not sure.

    But I was doubtful that it was really working , so i went to restart my comp to see if it will reconnect again and everything happens again , driver software unable to install . Even after the uninstalling and rebooting and trying to install driver again , none works.
      My Computer


  6. Posts : 369
    Windows 7 Pro 32bit
       #36

    Can you post your MotherBoard Model?
    I am thinking it is your chipset driver that is having an issue.
      My Computer


  7. Posts : 23
    Windows 7 Professional x64
    Thread Starter
       #37

    ShoTTaS said:
    Can you post your MotherBoard Model?
    I am thinking it is your chipset driver that is having an issue.
    Motherboard model is Asus M5a99x evo r2.0 .

    I have already installed the latest chipset driver from the asus website. So not sure if it can still be the issue?
      My Computer


  8. Posts : 18,415
    windows 7 home 64bit
       #38

    Your Chipset is not the problem you have the latest Driver already Installed ...

    Neither is the Ethernet Controller Driver the issue that is up to date also ...


    So it would seem that the Ethernet Controller must be faulty ...


    That is why I asked you what Model your USB Adapter is ... So as we could try getting that working ...
      My Computer


  9. Posts : 18,415
    windows 7 home 64bit
       #39
      My Computer


  10. Posts : 369
    Windows 7 Pro 32bit
       #40

    i see, you have overclocked your rig.
    it may have damaged some of your components.

    I just have something in mind. how about going back to that old CPU, then check if the ethernet controller will be installed.

    #NoIdeaAboutOverClocking o_O
      My Computer


 
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