New
#1
USB drivers not working on my ASUS ROG Laptop
This is a long story people so bare with me. Just the other night a program on my ASUS Laptop called 'ASUS Live Update' recommended a few updates for my PC. I allowed the update, and once it was finished downloading all of the updates, it prompted me to restart my PC, so i did. When my laptop loaded up again it said that the update for my USB drivers did not install correctly, and from that point forward, NONE of my USB devices were working anymore. My PC would no longer recognize any USB device that i connected to my computer. I did some research and tried re-installing the drivers, but that didn't work. I tried Microsoft Fix It, that didn't work either. So i called up ASUS and they made me try a few things, and that didn't work either. After I tried everything, they said there is no other solution they can give, but to have me send in the Laptop for repairs, and they want to charge me $150 to get this fix, when it was their program that initially messed up my drivers. If somebody could please help me fix this, i am in desperate need. Thank you so much. -DJN
Heres a screenshot of my USB drivers in device manager: Gyazo - 1d6469496b838967fbd8986a97469de9.png