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Windows 7: Laptop Compaq CQ58 won't recognize Spire external HDD

21 May 2015   #1

Windows 7 Ultimate x32
Laptop Compaq CQ58 won't recognize Spire external HDD

Hi, I have a problem with an external HDD Spire. My laptop won't recognize the driver. When I plug it it my USB port the driver's light turns on and I can hear some noise from it but Windows won't prompt me and it doesn't show in my computer. I have a Compaq CQ58 laptop, windows 7 32.

I checked in Computer Management and it doesn't show the drive there. I checked in Device Manager to see if I have an update issue but it only shows my internal HDD.

I hooked to another laptop Toshiba and it's showing, same windows 7 32bit.

Please help, I need to use it really fast for a project.

My System SpecsSystem Spec
22 May 2015   #2

Linux Lite 3.2 x64; Windows 7, 8.1

Do other devices work in that usb port?
My System SpecsSystem Spec

 Laptop Compaq CQ58 won't recognize Spire external HDD

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