No working Media buttons, keyboard  

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  1. Posts : 17
    Windows 7 64-bit
       #1

    No working Media buttons, keyboard


    Hello


    Just reinstalled windows 7 this weekend together with new hardware. But i have encountered some problems, both with sound and keyboard. On my keyboard which is a Logitech Ultra X (Ultra X) i have some buttons at the top, like Media, play/pause, www, email and mute. These have been working earlier on both windows xp and vista, but now they are not working.. Very frustrating as i use them very often.

    Do any of you guys in here have any idea about how this may be fixed? :)


    Toby91 :)
      My Computer


  2. Posts : 2,651
    W7 RTM Ultimate x64
       #2

    Hey mate, welcome to the forums.

    Have you downloaded drivers for your keyboard?
      My Computer


  3. Posts : 17
    Windows 7 64-bit
    Thread Starter
       #3

    Thank.. Ehm, the problem is that all the time i have used this keyboard i have never installed any driver for it.. It even says on the logitech site that the keyboard uses native USB drivers already existing in the OS. So i guess thats where the problem is, there are no places i can find drivers.
      My Computer


  4. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #4

    Hei Toby og velkommen til de 7 Forums.

    Could you please attach a screenshot showing your Device Manager, keyboard section expanded.

    Kari
      My Computer


  5. Posts : 17
    Windows 7 64-bit
    Thread Starter
       #5

    Here it is.

    It just says HID keyboard.
      My Computer


  6. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #6

    OK. You could try this:

    • Disconnect the keyboard
    • Right click HID Keyboard device in Device Manager, choose Uninstall. Do this for both instances
    • Shut down your computer
    • Reconnect the keyboard
    • Reboot and let Windows find the keyboard and install the drivers

    Might work...

    Kari
      My Computer


  7. Posts : 17
    Windows 7 64-bit
    Thread Starter
       #7

    Ok, i'll try.. Will give you a comment on how it works.. :)
      My Computer


  8. Posts : 17
    Windows 7 64-bit
    Thread Starter
       #8

    Nope, that didn't work... still some not responding buttons..
      My Computer


  9. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #9

    Don't know what to suggest next... I'll check something and come back.

    Kari
      My Computer


  10. Posts : 17
    Windows 7 64-bit
    Thread Starter
       #10

    Hi again!


    Eventually bought myself a new keyboard, a Logitech G15. But when i installed it, i still had the problem with non working media buttons. So i went again searching for an soulution and found one!


    I seems to be an startupentry which you manually have to change from manual to automatic.. If there are anyone having this problem, here is the solution:


    - Go to controlpanel --> Performance and maintenance --> Administrative tools

    - Choose services and scroll down to find "Human interface devices"

    - Right click and choose properties --> and change startup type from manual to automatic --> Reboot and your media buttons should now be working again!


    At least it did here, and i'm now happy with my new keyboard!


    Toby91
      My Computer


 
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