Bluetooth peripheral device driver needed?  

I have a Lenovo laptop, running Windows 7, 64-bit. It's 3 years old but has ran perfectly until now. The issue i'm having isn't with my laptop,however, but it did create the problem...

After doing a routine update, my laptop wouldn't start up. I was forced to do a system restore, so I lost everything. It was set back to factory settings. I got it going again, it's fine, but my bluetooth headphones won't work anymore. It says I need to install a bluetooth peripheral device driver. I have tried a few solutions others have had, like downloading a driver (every time I tried, it said network error, but I am online so I don't know why it didn't download). I also tried installing something called "windows mobile device center' which didn't help at all, and I could do nothing with it, I can't even uninstall it so now i'm stuck with it I guess, but it's useless. I also tried right clicking on all my bluetooth icons (under device manager) and updating through there, sometimes some of them successfully 'updated', but nothing changed so I doubt anything really happened.

I CAN add my headphones to my laptop, it shows up under the bluetooth devices, but it has the yellow exclamation point saying to troubleshoot, and of course when I do, it says there are no drivers installed. The headphones didn't come with a CD, they were simple to install and took 5 minutes, apparently my laptop at the time had the right driver, which now apparently it lost in the system restore. But I never installed any BEFORE either. I actually did have this same problem a year ago, but miraculously it fixed itself through no doing of my own, and I still don't know how it suddenly worked. But now my problem is going on 3 days and i'm sick of researching more useless 'fixes'.

It shows up in my bluetooth devices but not under my audio playback devices. (if that helps)

My headphones are MEE Electronics Venture AF52, if that matters.

Anyone have any ideas?

I could only say...

Can you try the headphones on another machine?
Also try to find a known working BT device and see if it will work on your laptop.

GokAy said:

I could only say...

Can you try the headphones on another machine?
Also try to find a known working BT device and see if it will work on your laptop.

The headphones connect to my phone just fine, took 5 seconds. I have no other bluetooth devices to try connecting to my computer, but I know the problem isn't the headphones, they connected to my phone and they were working with my computer up until it crashed and I had to do a system reboot.

Pauly said:

As above after confirming your device does actually work check your device installation settings and allow windows updates to install drivers for you, then manually run windows updates with your Bluetooth device plugged in and turned on and hopefully WU will install whatever is required

My settings are already set to automatically update...I also got about 50 updates yesterday and after restarting, I still couldn't get this to work.

You should have gotten a notice by now but keep manually checking for updates until no more are offered.

You must have been quite outdated with updates if there were 50 offered yesterday.

GokAy said:

You should have gotten a notice by now but keep manually checking for updates until no more are offered.

I got them all, I checked just now and there are no more to get.

You must have been quite outdated with updates if there were 50 offered yesterday.

It wasn't that I was outdated, I had to do a system reboot which wiped out everything back to factory settings.

I am ready to give up and buy a new laptop. I have tried downloading and installing 2 different drivers...one I forget the name but worked for a few other people but when I tried to download it, it said network error and it wouldn't even download. Now I just downloaded one from Lenovo (my laptop brand), called Broadcom Bluetooth Driver, it took half an hour to download then I clicked on it to open it and it said it won't work because the file is corrupt even though I got it directly from Lenovo's official site! So finding and installing a driver clearly isn't working, and nothing else is either. Most solutions i've seen involve right clicking on the bluetooth peripheral device and updating the driver that way, and it does SAY it's installing a driver, but when I go to my device icon there is still a yellow exclamation point saying to troubleshoot it, then when I do it keeps saying no driver is installed, even though I just updated the driver the way everyone says to! aaggghh!!

I FINALLY got it working again! I had tried already to download the driver from this site: Bluetooth | Broadcom and both times it didn't download because it said the file was corrupt. I tried it again for the third time and it finally worked! Problem solved. I still don't know why my computer couldn't download it right the first 2 times but, for future reference, I guess I have to keep trying if I have this problem again.

Perhaps the file server was bugging out and they sorted it before your third attempt.