Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Bluetooth Connection Lost, cannot reconnect, BT seems to disappear

17 Jun 2015   #1

Windows 7 home premium SP1 64-bit
Bluetooth Connection Lost, cannot reconnect, BT seems to disappear

Hello all,

I'm using this bluetooth mouse (Microsoft Sculpt Comfort Wireless Optical Mouse Black H3S-00003 - Best Buy) and it usually connects fine with my laptop. Sometimes, though, it looses connection seemingly out of nowhere. Then the BT icon disappears completely from Device Manager, the mouse disappears from Devices and Printers (although there is a 'Bluetooth Peripheral Device' listed, it is not the mouse and to the best of my knowledge I have no other BT connections so I'm not sure what that is. Going to properties of that device gives no useful information).

Finally, when I go to Control Panel -> Network and Internet -> Network Connections, there is nothing regarding bluetooth listed.

Any help would be greatly, greatly appreciated.


My System SpecsSystem Spec
17 Jun 2015   #2

Windows 7 home premium SP1 64-bit

Forgot to mention, when the mouse is connected, all the drivers are up to date. I've checked several different drivers, all up to date.
My System SpecsSystem Spec
17 Jun 2015   #3

Windows 7 Ultimate x64 SP1

Nothing comes up from that Bluetooth Peripheral Device's properties - Details - Hardware Ids? Copy paste here if it does.

Run CCleaner and scan for registry.
My System SpecsSystem Spec


 Bluetooth Connection Lost, cannot reconnect, BT seems to disappear

Thread Tools

Similar help and support threads
Thread Forum
'Bluetooth connection' is shown in my Network Connection suddnly.
Hi, I really had not this 'Bluetooth connection' before. But, I really don't know that pairing my Nokia Bluetooth with my HP Laptop Bluetooth would add this Bluetooth connection or NOT. I really guess this Bluetooth Connection was listed there when I connected my Lapotp Bluetooh with Nokia...
Network & Sharing
Wireless Connection can't reconnect after Hibernate state.
Hey guys, I just have been wondering this for the longest time. Ever since I've had Windows Vista (I now have Windows 7 Ultimate x86), the Wireless signal can never be re initialized after coming back from the hibernation state. I've tried playing around with the power settings for the network...
Network & Sharing
Bluetooth connection lost
I have got this Bluettoth dongle which i've been using for 5 years on my old computer with windows xp and had no problems at all. So now on windows 7, i just plugged in the bluetooth dongle and it installed the drivers and it works the same way as on xp, but i cant transfers files, like long...
Hardware & Devices
Schedule Internet Connection or Reconnect
I sometimes need to shedule a downlaod after midnight. I can schedule for download app to do that, but sometimes my Internet connection has been dropped in the meantime. How can I schedule a connect or, alternatively, set to auotmatically reconnect of dropped? It is a PPPoE connection. ...
Network & Sharing
WLM 2009 auto reconnect after internet reconnect
Hello, I have recently upgraded from XP to W7 Home Premium and ever since I have installer WLM if my internet connection drops WLM shows the countdown timer for auto reconnect, this timer counts down to 00 then doesn't even try to reconnect, the timer just starts counting down again, I never had...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:03.
Twitter Facebook Google+