Can't Change resolution back to default 1080, driver issue?  


  1. Posts : 4
    Win 7 64-bit
       #1

    Can't Change resolution back to default 1080, driver issue?


    I have an HP laptop with a 1920x1080 screen. It has always been that way, of course.

    About 3 weeks ago while playing a game of league (as I have been for the past 4 years sadly) the game kept crashing and telling me my drivers were out of date. Since this was the first time I had played in a month or so and I've never updated my drivers I figured ok I'll do it. When it crashed it also changed my resolution to 1280x1024 for some reason, but I figured my drivers must've been messed up after 4 years.

    I went online on AMD and found the most recent update for my laptop (I dl this: Desktop ) and after I did the game ran fine and my resolution went back to 1080. I did notice that the new drivers downloaded a new app to replace catalyst control center, its called like the AMD gaming center or something. The control center now says it can't open cause it has nothing it can change. I figured whatever it works.

    Today I loaded up skype for an update, and when it finished updating my laptop froze. Upon restarting it I noticed it was back to this awful resolution, and I couldn't change it in the settings (the highest resolution it says the screen can go is 1280x1024)

    I've uninstalled and reinstalled the drivers about 5 times now, and still nothing. I've tried using the original drivers from 2011, no dice. I really don't know what else it could be. Is there any way I can just force my screen to display as 1920x1080? Since obviously both the screen and graphics card are capable of handling it, the option just isnt there for some reason.

    Thanks in advance!
      My Computer


  2. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #2

    Try a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup

    Less likely but you can try loading defaults in BIOS.
      My Computer


  3. Posts : 4
    Win 7 64-bit
    Thread Starter
       #3

    Ok I tried that, but the problem remained, any other ideas?
      My Computer


  4. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #4

    Is it the same for another user account? User Account - Create

    Do you have an on-board GPU? Are you sure you are running AMD if so?

    Did you try loading defaults in BIOS?
      My Computer


  5. Posts : 4
    Win 7 64-bit
    Thread Starter
       #5

    GokAy said:
    Is it the same for another user account? User Account - Create

    Do you have an on-board GPU? Are you sure you are running AMD if so?

    Did you try loading defaults in BIOS?
    Yea it's the same for any user, and bios didn't help either.

    I have an AMD Radeon HD 6770M which SHOULD be the gpu being used, but I fear that's the problem, its not getting used, and like I said catalyst control center no longer works, and just tells me "there are currently no settings that can be configured using AMD CCC" and I've tried uninstalling and reinstalling it as well and still nothing.

    So like when I right-click on the desktop where there should be "select siwtchable graphics" there is nothing there to select, so I have no way to change any settings related to the GPU

    Edit: To add to the strangeness, I can no longer put my computer into sleep or hibernate mode...Not sure if this is related, but seems weird...
    Last edited by blackfire447; 03 Jul 2015 at 00:49.
      My Computer


  6. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #6

    Can you see the card in Device Manager or BIOS? Does it work if you boot with Linux Mint MATE?

    If above fail, I guess you can reach the card from some compartment at the bottom of laptop and remove, clean and re-insert back in.
      My Computer


  7. Posts : 4
    Win 7 64-bit
    Thread Starter
       #7

    The card shows up in device manager, and tells me the latest drivers are installed (which they are) it's just that the option to change to 1080 resolution has disappeared...and I've not tried opening up my laptop but it persists in linux as well
      My Computer


  8. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #8

    Download and run Tweaking.com - Windows Repair as admin in Safe Mode with Networking.

    Select in repairs options: 1 - 3 - 4 - 10 - 26 - 27
      My Computer


 

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