Unable to connect hp ProBook 4440s with the internet at all  

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  1. kriscanttell
    Posts : 6
    windows 7
       New #1

    Unable to connect hp ProBook 4440s with the internet at all


    Help I am unable to connect my grandmothers computer with the internet at all. Under bad advise she has wiped and reinstalled windows 7 onto her HP ProBook 4440s laptop model number 4440S-LAP and now it is unable to find wifi in the house while other devices in the house are able to connect to the wifi without problems. Upon further inspection of the laptop I found that even when connecting to the LAN it is still unable to connect to the internet and I have come to the belief that it might be the driver. If anyone could help of clarify what the problem may be I would highly appreciate the help
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  3. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #2

    Hi ... Welcome to Seven Forums ... Install the Chipset Driver and the Driver for the Lan Connection ...
    from the Link below ...

    Then run Windows Updates ... If after that you have any errors in the Device Manager ...


    Then please Post back here ...


    Drivers & Software for HP ProBook 4440s Notebook PC - HP Support Center.
      My Computer
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  4. kriscanttell
    Posts : 6
    windows 7
    Thread Starter
       New #3

    would I be able to download onto another computer to install on to the ProBook?
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  6. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #4

    Sure use a Flash Drive or CD/ DVD to do the transfer ...
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  7. kriscanttell
    Posts : 6
    windows 7
    Thread Starter
       New #5

    was able to successfully download and install onto compute, but problem still persists
      My Computer
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  8. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #6

    Do you have any errors in the Device Manager ? ... Does the network Adapters show in the Device Manager ....


    After you Installed the Chipset Driver did you reboot ?
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  10. kriscanttell
    Posts : 6
    windows 7
    Thread Starter
       New #7

    Network adaptors do not show up, and the main PC says that it needs trouble shooting
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  11. kriscanttell
    Posts : 6
    windows 7
    Thread Starter
       New #8

    after troubleshoot the message saying base system device driver is not installed
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  12. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #9

    Go in to the Bios and check that the Lan connection is enabled ...

    If it is Reset the Bios to defaults ...
      My Computer
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  13. kriscanttell
    Posts : 6
    windows 7
    Thread Starter
       New #10

    how would I go about doing that not super tech savy mind you
      My Computer
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